MARGARETH M. MAGALLANES

• Prevented potential fraud by monitoring financial transactions for suspicious activity and taking appropriate action when needed.
• Analyzed emerging risks within the industry and provided recommendations on proactive measures to address them.
• Enhanced risk identification by developing and implementing comprehensive risk assessment tools.
• Conducted thorough data analysis to identify patterns, trends, and potential risks, informing business decisions.
• Evaluated the effectiveness of implemented risk mitigation measures by tracking progress against established KPIs.

• Handle customers' ticket via email, provide appropriate solutions and alternatives within the timely manner, and follow up to ensure resolution
• Provide accurate, valid and complete information by using the right methods/tools
• Identify and asses customers' needs to achieve satisfaction
• Handle emails to direct merchant for customer refund request

• Evaluating financial reports, such as income statements, cashflow statements and balance sheet, and determining how a company's financial will impact business operations
• Protects operations by keeping financial information confidential

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Establishing and maintaining interpersonal relationship to supervisor, peers and subordinates

• Organized and secured confidential records and pledge items inside the vault premises
• Managed the receiving and releasing of cash for daily transactions

• Organized work flow to meet customer satisfaction and delight customer through good service

• Assisting with filing, data entry, maintaining accurate and complete financial records
• Preparing financial reports, such as balance sheet and income statements, invoices, and other documents

• Assist students in handling there academic matters.

• Performs administrative duties relating to students' program.