Marenil Apolong
OIC Training Supervisor
Pasay City Metro Manila
Summary
Experienced Training Supervisor with over two years of experience in coaching and developing trainers and learning assistants. Focus on both comprehensive training material preparation and the enhancement of team effectiveness.
Professional with comprehensive experience in managing and developing training programs. Known for strong focus on team collaboration and achieving measurable results. Demonstrates adaptability and reliability, delivering impactful training solutions and fostering employee growth. Possesses skills in instructional design, curriculum development, and performance evaluation, coupled with excellent communication and leadership abilities.
Overview
11
11
years of professional experience
6028
6028
years of post-secondary education
Work History
IOC Training Supervisor
Concentrix
09.2024 - Current
- Lead training initiatives for the Training team, ensuring adherence to compliance and performance standards.
- Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Conduct training needs assessments and develop targeted training programs.
- Monitor training effectiveness and implement improvements based on feedback and performance metrics.
- Facilitate onboarding and ongoing development for new and existing team members.
Sr. Trainer
Concentrix
10.2018 - 08.2024
- Trained new hires and Product-ready trainers on best practices and protocols.
- Developed supplemental training materials and programs to meet business needs.
- Assessed trainer progress and provided constructive feedback for improvement.
- Maintained secure documentation of training data for compliance.
Beauty Consultant Cashier
Beconnected Management Services
10.2014 - 03.2015
- Exceeded sales targets by actively engaging customers and providing expert product advice.
- Processed transactions accurately using POS systems.
Cashier
Adebe Reality Incorporation
02.2014 - 08.2014
- Managed cash and credit transactions efficiently in a high-energy environment.
Education
Diploma in Accountancy -
Montessori Professional College
Diploma -
Pasay City East High School
Elementary Certificate -
Anito Gamay Elementary School
Skills
Trainer Training Needs Analysis
Accomplishments
- Recognized as the Best Trainer of the Month 12 times.
- Received 4 awards for Best Support for Quartile.
- Named Top Performer of the Year.
Timeline
IOC Training Supervisor
Concentrix
09.2024 - Current
Sr. Trainer
Concentrix
10.2018 - 08.2024
Beauty Consultant Cashier
Beconnected Management Services
10.2014 - 03.2015
Cashier
Adebe Reality Incorporation
02.2014 - 08.2014
Diploma in Accountancy -
Montessori Professional College
Diploma -
Pasay City East High School
Elementary Certificate -
Anito Gamay Elementary School
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