Marella Krystelle Villavert
Drugstore Manager
San Jose, Province Of Antique,RIZ
Summary
Experienced with managing pharmacy operations, ensuring optimal inventory levels, and maintaining regulatory compliance. Utilizes strong leadership skills to foster team collaboration and achieve high levels of customer satisfaction. Knowledge of pharmaceutical practices and effective problem-solving techniques to drive operational success.Dynamic Insurance Financial Advisor with a proven track record at AiA, excelling in investment planning and client relations. Expert in developing tailored financial strategies, fostering trust, and enhancing customer satisfaction. Adept at problem-solving and relationship management, ensuring clients achieve their financial goals while navigating complex insurance decisions.
Overview
7
7
years of professional experience
Work History
Insurance Financial Advisor (Part Time)
AiA
05.2024 - 06.2025
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
Pharmacy Manager
RedJ Pharmacy
04.2022 - 06.2025
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Developed policies and procedures for effective pharmacy management.
- Ensured safe working environment, adhering to strict health and safety guidelines.
Hospital Pharmacy Intern
Iloilo Mission Hospital
12.2018 - 02.2019
- Adhered to all hospital policies and procedures while maintaining a professional demeanor during interactions with patients, staff, and other healthcare providers.
- Interacted with healthcare professionals to support timely and proper processing of prescriptions.
- Utilized electronic medical records systems to maintain accurate documentation of patient information and prescription history.
- Used pharmacy software to enter prescription and insurance information.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Improved workflow efficiency by assisting with order entry tasks when necessary, reducing wait times for patients awaiting prescriptions.
- Assisted in conducting drug utilization reviews to identify patterns and opportunities for improvement in prescribing practices.
Education
Bachelor of Science - Pharmacy
University Of San Agustin
Iloilo City, Philippines 04.2001 -
Skills
Investment planning
Client relations
Problem-solving
Insurance decisions
Sales and marketing
Financial advising
Time management
Relationship building and management
Insurance sales
Analytical thinking
Attention to detail
Lead generation
Business development
Customer service
Multitasking and organization
Timeline
Insurance Financial Advisor (Part Time)
AiA
05.2024 - 06.2025
Pharmacy Manager
RedJ Pharmacy
04.2022 - 06.2025
Hospital Pharmacy Intern
Iloilo Mission Hospital
12.2018 - 02.2019
Bachelor of Science - Pharmacy
University Of San Agustin
04.2001 -
Pickleball , Lawn Tennis, Gym, Yoga, Music, Travel, Coffee, Books
On my free days, I usually try to be active to keep myself fit emotionally, physically, mentally and spiritually.
These kinds of hobbies I am currently into, taught me on how important communication, teamwork and trust, In which I think is essential to every phase of our lives.