MARCO ANGELO ARCOLAS
Bacolod City, Province of Negros Occidental
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Account Manager
Lion Logistics
07.2022 - 08.2025
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Lead Generation and Lead Qualifying Specialist
Telesynergy Inc |
05.2015 - 05.2022
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Restructured customer service process, ensuring quicker response times.
- Implemented customer feedback system to inform product development.
Education
Bachelor of Science - Management Accounting
University of Saint La Salle
Bacolod City, Province Of Negros Occidental, Philippines 05.2001 -
Skills
Business development
Client relationship management
Sales development
Data analytics
Timeline
Account Manager
Lion Logistics
07.2022 - 08.2025
Lead Generation and Lead Qualifying Specialist
Telesynergy Inc |
05.2015 - 05.2022
Bachelor of Science - Management Accounting
University of Saint La Salle
05.2001 -