Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Personal Information
References
Timeline
Generic
MARCO BALOLOY

MARCO BALOLOY

CALAMBA

Summary

Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.

Overview

12
12
years of professional experience

Work History

Store Associate

Goldilocks Bakeshop Inc
Calamba
10.2018 - Current
  • Processed sales transactions accurately and efficiently at the cash register.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Reconciled daily sales transactions against cash registers totals.
  • Monitored employee performance to ensure adherence to company standards.
  • Verified accuracy of promotional signs within store environment.
  • Demonstrated excellent customer service skills at all times.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Assisted with loading and unloading deliveries from vendors.
  • Resolved customer complaints promptly with professionalism and courtesy.
  • Ensured the cleanliness and tidiness of the store.
  • Organized store displays to ensure maximum visibility of products.
  • Assisted customers with product selection, pricing and availability.
  • Processed returns and exchanges according to company policy.
  • Provided cash register operations and handled customer payments.

Bottling Line Operator

Yakult Philippines Inc
Calamba
03.2017 - 07.2018
  • Accurately place and secure covers on Yakult bottles as they move along the production line, ensuring proper sealing and alignment according to company standards.
  • Operate, monitor, and adjust bottling line machinery to ensure continuous, efficient production. Perform basic troubleshooting, and report mechanical issues promptly to the maintenance team.
  • Inspect bottles for defects, such as improper filling, leakage, or label misalignment. Remove defective products from the line, and report recurring issues to supervisors.
  • Maintain cleanliness of the work area and equipment in accordance with Yakult’s hygiene protocols and food safety regulations. Wear appropriate PPE, and follow all safety procedures strictly.

Service Crew Member

Jollibee Foods Corporation
Legazpi City
07.2013 - 12.2013
  • As a student part-time service crew member at Jollibee, I was responsible for delivering excellent customer service while performing a variety of tasks in a fast-paced, quick-service restaurant environment. This role required adaptability, efficiency, and a strong commitment to hygiene and customer satisfaction.
  • Greeted and served customers courteously at the counter and in the dining area, handled orders accurately, and ensured a pleasant dining experience.
  • Operated the commercial dishwashing machine to clean kitchen utensils, trays, and dishes efficiently, ensuring all items met cleanliness and sanitation standards.
  • Maintained the cleanliness and orderliness of the dining area by clearing tables, wiping surfaces, and ensuring the overall environment remained welcoming for guests.

Education

Computer Hardware Servicing -

Computer Science Institute
Legazpi City, Philippines
03-2013

High School Diploma -

Nagotgot High School
Manito Albay, Philippines
03-2011

Skills

  • Cash handling
  • Inventory management
  • Sales transactions
  • Customer service
  • Visual merchandising
  • Promotional signage
  • Cash register operations
  • Stock replenishment efficiency
  • Flexible schedule adaptability
  • Store cleanliness maintenance

Languages

Filipino
First Language
English
Upper Intermediate (B2)
B2

Accomplishments

  • Recognized by the company with a Loyalty Award for over five years of dedicated service, reflecting consistent performance, commitment, and reliability as a valued team member.

Personal Information

Date of birth: September 6, 1994

Age: 30 years old

Weight: 75 kg

Height: 165 cm

Marital status: Single

Complete Address: Calamba Park Place B28 L09 Barangay Makiling, Calamba City Laguna 

References

References available upon request.

Timeline

Store Associate

Goldilocks Bakeshop Inc
10.2018 - Current

Bottling Line Operator

Yakult Philippines Inc
03.2017 - 07.2018

Service Crew Member

Jollibee Foods Corporation
07.2013 - 12.2013

Computer Hardware Servicing -

Computer Science Institute

High School Diploma -

Nagotgot High School

Similar Profiles

CREATE PROFILE
MARCO BALOLOY