Marco Ascrate
Samal, Province Of Bataan,BAN
Summary
Accomplished Settlement Officer with a proven track record at Central One Inc., enhancing client satisfaction and streamlining processes for efficiency. Expert in strategic thinking and negotiation, with a knack for problem-solving and maintaining meticulous attention to detail. Demonstrated ability to manage high-volume caseloads, significantly improving service levels through effective time management and multitasking.
Overview
7
7
years of professional experience
Work History
Settlement Officer
Central One Inc.
03.2022 - 12.2024
- Initiated proactive problem-solving measures by anticipating potential challenges within the settlement process and taking appropriate action.
- Streamlined the settlement process for quicker turnaround times, improving overall efficiency.
- Enhanced client satisfaction by efficiently managing settlement transactions and addressing concerns promptly.
- Provided excellent customer service by addressing concerns promptly and professionally.
- Managed high-volume caseloads, prioritizing tasks to meet tight deadlines and maintaining attention to detail.
- Balanced multiple priorities while maintaining high-quality service levels by effectively allocating resources and managing time constraints.
Government Contractor
Philippine Statistics Authority
12.2020 - 01.2023
- Selected tools, materials and equipment and tracked inventory.
- Reviewed project in-depth to schedule deliveries and estimate costs.
Production Inspector
Wiring Harness Manufacturers Association
10.2017 - 11.2019
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
Education
Bachelor of Science - Mechanical Technology
Bataan Peninsula State University
Balanga, Province Of Bataan, Philippines05-2018
Skills
- Strategic thinking
- Negotiation expertise
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Influencing others
Timeline
Settlement Officer
Central One Inc.
03.2022 - 12.2024
Government Contractor
Philippine Statistics Authority
12.2020 - 01.2023
Production Inspector
Wiring Harness Manufacturers Association
10.2017 - 11.2019
Bachelor of Science - Mechanical Technology
Bataan Peninsula State University
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