MARC LHESTER JOHN SAGUN
Training Manager
Valenzuela City
Summary
Experienced with developing comprehensive training programs that enhance workforce skills and knowledge. Utilizes innovative training methodologies to engage employees and improve retention. Track record of fostering collaborative learning environment that drives organizational success.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Training Manager
Impala Services Limited
12.2024 - Current
- Directed the end-to-end Learning and Development strategy for the Localization and Publishing Department, ensuring high-performance standards across typesetting, quality control, and translation teams.
- Architected and facilitated specialized training for Pergamon , an AI-driven CMS, to streamline multilingual content assembly and compliance-focused manual production.
- Optimized operational readiness by testing and training new project workflow processes, significantly reducing implementation friction for the publishing team.
- Maintained organizational scalability by collaborating with department heads to align training initiatives directly with evolving business goals.
- Curated and managed complex course architectures within the company's Learning Management System (LMS) to support continuous upskilling.
- Provided real-time coaching and corrective feedback , fostering a culture of quality performance and immediate operational improvement.
Lead Computer-Based Training Developer
Teloworks Philippines Incorporated
05.2019 - 10.2024
- Spearheaded the development of the XACTA suite training program , creating specialized e-learning and SCORM-compliant content for global cybersecurity and risk management executives.
- Led a high-performing development team in the creation and evaluation of Computer-Based Training (CBT) materials, ensuring strict adherence to international quality standards.
- Translated complex technical specifications into digestible learning assets , including video simulations, technical scripts, and interactive storyboards.
- Standardized the production of instructional media using Adobe Captivate and Photoshop to deliver high-fidelity courseware and video tutorials.
- Ensured 100% technical accuracy of training materials through close collaboration with Documentation, Development, and Quality Assurance teams.
- Directed the continuous lifecycle of learning content , implementing research-backed enhancements to align with frequent software product updates.
Senior High School Faculty
Manila Central University
06.2018 - 04.2019
- Appointed as Subject Matter Expert (SME) and Lead Point Person for Empowerment Technologies (E-Tech) , providing technical guidance and addressing ICT-related concerns across the academic department.
- Directed a team of faculty members in the strategic planning and development of comprehensive instructor guides, learning plans, and standardized instructional materials.
- Spearheaded the design of assessment tools tailored for diverse academic strands, including STEM, ABM, and HUMSS, ensuring curriculum relevance and technical accuracy.
- Delivered specialized ICT instruction focused on professional track technologies, bridging the gap between academic theory and practical digital literacy.
Associate Teacher
FEU High School, Inc.
05.2017 - 03.2018
- Facilitated advanced instruction in Empowerment Technologies and Practical Research , preparing students for technical and academic rigor in STEM and HUMSS tracks.
- Mentored and coached students through the end-to-end quantitative research process , resulting in the successful completion of technical research papers.
- Developed high-impact learning plans and instructional assets that improved student engagement and comprehension of complex digital concepts.
- Standardized academic assessment tools to ensure consistent evaluation of student performance and technical proficiency.
College Instructor
Our Lady of Lourdes College
06.2015 - 04.2017
- Designed and delivered technical curricula for advanced ICT subjects, including Computer Programming, E-Commerce, and Technopreneurship.
- Modernized campus infrastructure as IT Officer , supervising the successful establishment and deployment of new computer laboratories.
- Executed large-scale event management , serving as the primary organizer for foundation day celebrations and graduation ceremonies. Taught several ICT subjects to basic education and tertiary education department. These include computer programming, e-commerce, technopreneurship, and office productive tools.
Education
Master of Arts in Industrial Education - Educational Technology
09-2026
Bachelor of Science in Industrial Education - Computer Education
03-2015
Skills
Leadership training
Workforce planning
Staff development plans
Needs assessment
Program management
Training delivery
Learning management systems
Course development
Technical training
Certification
Certified Learning and Development Professional, International HR Institute, November 2025
PUBLICATIONS
- Crack the Code: LEPT Reviewer 2025 Edition, MET Review Center
- Empowerment Technologies for Professional Tracks: New Edition, Diwa Learning Systems, Inc.
- MET LEPT Reviewer Book: The Better Normal 2021 Edition, MET Review Center
- Empowerment Technologies for Professional Tracks: 2nd Edition, Diwa Learning Systems, Inc.
- TLE for Lifelong Learning (Computer System Servicing Unit), Diwa Learning Systems, Inc.
- MET LEPT Reviewer Book: 2019 Edition, MET Review Center
PROFESSIONAL ELIGIBILITY
Licensure Examination for Professional Teachers, Professional Regulatory Commission, Manila
Timeline
Training Manager - Impala Services Limited
12.2024 - Current
Lead Computer-Based Training Developer - Teloworks Philippines Incorporated
05.2019 - 10.2024
Senior High School Faculty - Manila Central University
06.2018 - 04.2019
Associate Teacher - FEU High School, Inc.
05.2017 - 03.2018
College Instructor - Our Lady of Lourdes College
06.2015 - 04.2017
Technological University of The Philippines - Master of Arts in Industrial Education, Educational Technology
Technological University of The Philippines - Bachelor of Science in Industrial Education, Computer Education