Marc Jiovan Miraflor
Biñan, Laguna,Philippines
Summary
Brings a calm, helpful approach to customer-facing roles and supports positive outcomes through clear communication. Adapts quickly to changing demands and handles competing priorities with care and reliability. Contributes strong teamwork, problem-solving and a consistent focus on service quality.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Service Agent
Catrion
Riyadh, Saudi Arabia
03.2025 - 09.2026
- Resolved customer complaints professionally.
- Diagnosed operational issues effectively.
- Coordinated dispatch operations efficiently.
Waiter
Catrion
Riyadh, Saudi Arabia
03.2022 - 03.2025
- Served meals and drinks professionally, ensuring timely delivery to uphold service standards.
- Processed high-volume food and drink orders quickly and efficiently during peak times, maintaining customer satisfaction.
- Greeted guests warmly and enthusiastically to create a welcoming atmosphere.
Education
Bachelor of Science - Civil Engineering
University of Perpetual Help System Laguna
Binan, LAGJunior Highscool -
South City Homes Academy
Binan, LAG01-2017
Senior HIghschool - STEM
University of Perpetual Help System Laguna
Binan, LAG01-2019
Skills
- Customer service
- Complaint handling
- Incident reporting
- Operational coordination
- Problem-Solving
- Analytical and critical thinking
- Basic Excel knowledge
- Calm communication
Languages
English
Proficient
C2
Arabic
Beginner
A1
Interests
- I like trying out new things
- I love coffee, in my free time I like to try the different coffee shops around me
Additional Information
Birthdate : June 17 2001
Height : 181 cm
Weight : 77 kg
Timeline
Service Agent
Catrion
03.2025 - 09.2026
Waiter
Catrion
03.2022 - 03.2025
Bachelor of Science - Civil Engineering
University of Perpetual Help System Laguna
Senior HIghschool - STEM
University of Perpetual Help System Laguna
Junior Highscool -
South City Homes Academy