Marcelino Espina Jr
Cebu City, Province Of Cebu
Summary
Adept in technical troubleshooting and customer service, I leveraged these skills at Teletech Cebu 3 to enhance client satisfaction. My expertise in remote support and issue resolution, coupled with a strong ability to understand customer needs, significantly improved service quality. This blend of technical acumen and customer care has consistently elevated user experiences.
Overview
6
6
years of professional experience
Work History
Technical Support Representative
Teletech Cebu 3
08.2021 - 01.2025
Customer Service Representative
Qualfon
06.2019 - 06.2021
Education
Bachelor of Science - Marine Transportation
PMI Colleges Bohol
Tagbilaran, Bohol, Philippines03-2017
Skills
- Technical troubleshooting
- Technical support
- Product troubleshooting
- Remote support
- Customer service expert
- Customer service
Timeline
Technical Support Representative
Teletech Cebu 3
08.2021 - 01.2025
Customer Service Representative
Qualfon
06.2019 - 06.2021
Bachelor of Science - Marine Transportation
PMI Colleges Bohol
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