Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Marc Adrille Registos

IT Support Technician
Loon
Marc Adrille Registos

Summary

Adept IT Field Support Technician with a proven track record at Joel Guibone, enhancing IT infrastructure and elevating client satisfaction through expert troubleshooting and efficient problem resolution. Excelled in teamwork and collaboration, alongside mastery in network diagnostics, significantly boosting system performance and reliability.

Overview

2
years of professional experience
1
Language

Work History

Joel Guibone

IT Field Support Technician
09.2022 - 01.2025

Job overview

  • Collaborated with team members to develop and implement IT infrastructure upgrades, ensuring optimal functionality.
  • Installed new workstations, servers, routers, switches, firewalls, printers, scanners as part of ongoing technology refreshes.
  • Conducted regular system backups to protect sensitive data from loss or corruption.
  • Served as a reliable point of contact for clients experiencing technical difficulties, offering prompt solutions to their problems.
  • Improved system performance by troubleshooting and resolving hardware, software, and network issues.
  • Provided a high level of customer service by consistently resolving technical issues within established timeframes, resulting in positive feedback and increased client loyalty.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Conduct a training to new employees

Education

BIT INTERNATIONAL COLLEGE
Tagbilaran Bohol

Intercalated Bachelor Of Science from Information Technology
08.2022

University Overview

Skills

Teamwork and Collaboration

Timeline

IT Field Support Technician
Joel Guibone
09.2022 - 01.2025
BIT INTERNATIONAL COLLEGE
Intercalated Bachelor Of Science from Information Technology

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Marc Adrille RegistosIT Support Technician