Marc Lex M. Mateo
Velenzuela City
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Quality Assurance
PH Global J&T Express
08.2022 - 05.2023
- Customer Service/Catering concerns and online complaints, Quality of products/Ensuring all products are in good conditions and well maintained, Inventory/Monitor all products and stocks in warehouse, Dispatching/arranging manpower of all employees
Barista/Kitchen
Ameny Tea House
06.2019 - 07.2022
- Waiter/Serving food and beverages, Cook, Barista-Operates coffee machine/latte art, Daily inventory/stocks/expenses/sales
Housekeeping/Dining/Kitchen
Pamulinawen Hotel
01.2018 - 07.2018
- Housekeeping/Bed makeup, Ensure security of guest rooms and cleaning, Catering guest needs, Cook, Barista
OJT-Housekeeping/Dining staff
Vybe Hotel
02.2017 - 06.2017
- Housekeeping/Bed make-up/Cleaning, Food helper, Cook, Waiter/Serving food
OJT-Dining/Kitchen
Max’s Restaurant
10.2016 - 02.2016
- Waiter/Serving Food, Barista/Preparing beverages, Cook, Food prep helper, Inventory
Education
College/University, Bachelor of Science in Hospitality Management -
Divine Word College of Laoag
Laoag City, Ilocos NorteSecondary - undefined
Sarrat National High School
San Francisco, Sarrat, Ilocos NorteElementary - undefined
Sarrat Central School
San Leandro, Sarrat, Ilocos NorteSkills
Baking
Barista skills
Housekeeping Procedure/Bed making
Food and Beverage Service
Customer service skills
Skilled in receiving, stocking of inventory products and checking of qualities
Knowledgeable in Computer and Administration: Proficiencies include: Photoshop, MS office, Excel etc
Personal Information
- Age: 29 years old
- Place of Birth: Sarrat, Ilocos Norte
- Height: 5'9
- Weight: 90 kgs.
- Date of Birth: 06/26/94
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
Tesda Certificates
- Food and Beverage Services NCII, 15012802012264
- Bread and Pastry Production NCII, 15012802011854
- Housekeeping NCII, 15012802011203
- Tour Guiding Services NCII, 15012802011950
- Cookery NCII, 16012802015348
- Bartending NCII, 16012802003925
References
- Prof George B. Raciles, Adviser/Facilitator of HRM&TM, Divine Word College of Laoag, 09198859672
- Monica Jive Kumar, J&T Ph Global Supervisor, Brgy 2, San Baltazar San Nicolas Ilocos Norte, 09279178355
- Tristan Dave Manglal-lan, Ameny Tea House Owner/Manager, Brgy 8, San Rufino San Nicolas Ilocos Norte, 09278550126
Timeline
Quality Assurance
PH Global J&T Express
08.2022 - 05.2023
Barista/Kitchen
Ameny Tea House
06.2019 - 07.2022
Housekeeping/Dining/Kitchen
Pamulinawen Hotel
01.2018 - 07.2018
OJT-Housekeeping/Dining staff
Vybe Hotel
02.2017 - 06.2017
OJT-Dining/Kitchen
Max’s Restaurant
10.2016 - 02.2016
College/University, Bachelor of Science in Hospitality Management -
Divine Word College of Laoag
Secondary - undefined
Sarrat National High School
Elementary - undefined
Sarrat Central School