Mara Andrea Tejada
Bangar
Summary
Seeking a role that offers opportunities for personal growth and professional development while contributing to the organization's success. Eager to leverage skills and expertise to drive company growth. Committed to expanding knowledge and staying updated with industry trends to effectively contribute to organizational goals. Excited to join a dynamic team, make a significant impact, and thrive in a challenging yet rewarding environment.
Overview
1
1
year of professional experience
Work History
Customer Service Advisor 1
CONCENTRIX
Baguio
08.2023 - 08.2024
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Implemented strategies to reduce average handling time without compromising on service quality.
OJT- Sales Representative
Isuzu La Union
Bangar, La Union
05.2023 - 06.2023
Education
Business Administration Major in Marketing Management
DMMMSU - MLUC
06.2023
Accountancy, Business And Management -
DFLOMNHS
San Blas, Bangar, La Union 04.2019
Skills
- Communication
- MS Office
- Customer Relations
- KPI Monitoring
- Live chat support
- Problem-solving abilities
- Computer Proficiency
Languages
English
Hobbies and Interests
- Reading
- Music
Personal Information
- Date of Birth: 07/14/02
- Gender: Female
- Nationality: Filipino
Timeline
Customer Service Advisor 1
CONCENTRIX
08.2023 - 08.2024
OJT- Sales Representative
Isuzu La Union
05.2023 - 06.2023
Business Administration Major in Marketing Management
DMMMSU - MLUC
Accountancy, Business And Management -
DFLOMNHS