Summary
Overview
Work History
Education
Skills
Languages
Computerliteracy
References
Personal Information
Timeline
CustomerServiceRepresentative
MANUEL RODA III

MANUEL RODA III

Lawin St Commonwealth Quezon City, Philippines

Summary

Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.

Overview

10
10
years of professional experience

Work History

Store Leader STL

ALFAMETRO MARKETING INC.
05.2024 - 10.2024


  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
  • Supervised daily operations by directing customer service, inventory and sales operations.

RDU Checker

EVERPLUS SUPERSTORE INC.
01.2017 - 02.2023
  • Organized stock room for easy access to merchandise, improving restocking efficiency.
  • Managed inventory levels, ensuring product availability and minimizing overstock.
  • Trained new employees on store policies and procedures, ensuring consistent service standards.
  • Conducting daily receiving process from the respective suppliers.

General Helper (Encoder)

RIVIERA MERCANTILE SYSTEMS, INC. (ISETANN)
01.2016 - 12.2016
  • Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
  • Kept work areas clean and organized.
  • Encoding a daily stock request of Merchandisers from warehouse to selling area

Office Staff

MAYOR’S OFFICE
01.2015 - 12.2015
  • Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
  • Encoding and issuing different kinds of permits with the approval from our respective Honorable Municipal Mayor

Education

BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY

Romblon State University
Cajidiocan, Romblon
03.2015

MAGDIWANG NATIONAL HIGH SCHOOL -

MAGDIWANG NATIONAL HIGH SCHOOL
Magdiwang, Romblon
03.2009

DULANGAN ELEMENTARY SCHOOL -

DULANGAN ELEMENTARY SCHOOL
Dulangan, Magdiwang
03.2005

Skills

  • Store safety
  • Team Management
  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Cash Management
  • Work Planning and Prioritization
  • Employee Training
  • Bank and Safe Deposits

Languages

Romblon dialect
Filipino
English
Elementary (A2)

Computerliteracy

  • Windows 2000
  • Windows XP
  • Windows 10
  • Microsoft Office
  • Internet
  • Adobe Photoshop Cs3
  • Adobe Photoshop Cs5
  • Adobe Photoshop Cs6
  • Webpage development
  • Video editing and mixing

References

  • MR. ROBERT SAYSON, RDU Manager/Warehouse Officer, Everplus Superstore, 09338639944
  • MS. MARICEL ESCOTE, Operation Manager 2, Everplus Superstore, 09178339272
  • MS. MARIA RISSA DELA CRUZ, Store Supervisor, Everplus Superstore, 09272949571

Personal Information

  • Age: 32
  • Place of Birth: Magdiwang, Romblon
  • Height: 161 cm
  • Weight: 57 kg
  • Date of Birth: 07/14/91
  • Gender: Male
  • Marital Status: Married
  • Religion: Roman Catholic

Timeline

Store Leader STL

ALFAMETRO MARKETING INC.
05.2024 - 10.2024

RDU Checker

EVERPLUS SUPERSTORE INC.
01.2017 - 02.2023

General Helper (Encoder)

RIVIERA MERCANTILE SYSTEMS, INC. (ISETANN)
01.2016 - 12.2016

Office Staff

MAYOR’S OFFICE
01.2015 - 12.2015

BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY

Romblon State University

MAGDIWANG NATIONAL HIGH SCHOOL -

MAGDIWANG NATIONAL HIGH SCHOOL

DULANGAN ELEMENTARY SCHOOL -

DULANGAN ELEMENTARY SCHOOL
MANUEL RODA III