Manilyn Radoc
Cleaner
Zone 1 Biga Lugait, Misamis Oriental
Summary
Dedicated housekeeping professional with a proven track record at Zahran Operation & Maintenance, enhancing guest satisfaction through exceptional service. Skilled in cleaning and organization, I effectively trained staff and implemented efficient protocols, showcasing strong communication and self-motivation. Committed to maintaining high standards of hygiene and safety in all to help team achieve achieve company goal. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housekeeping
Zahran Operation & Maintenance
09.2023 - 09.2025
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Oversaw discipline, safety and good housekeeping systems.
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Increased guest satisfaction scores by consistently delivering exceptional service in all aspects of housekeeping duties.
Cleaner
Smasco
12.2018 - 12.2022
- Maintained cleanliness and organization of assigned areas to ensure safety and hygiene standards.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, for efficient cleaning processes.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Trained new staff on cleaning procedures and safety regulations to enhance team performance.
- Implemented effective waste disposal protocols to promote recycling and sustainability efforts.
- Collaborated with management to develop improved cleaning schedules, optimizing workflow efficiency.
Cashier
Fastfood
03.2012 - 04.2013
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Assisted in training new employees on cash handling procedures and customer service best practices.
- Resolved customer inquiries and complaints with professionalism, ensuring satisfaction and loyalty.
Education
Bachelor Elementary Education -
Santa Monica Institute of Technology
Iligan, Province Of Lanao Del Norte, Philippines06-2013
Hotel And Restaurant Management - Skirting ,Table Napkin And Cooking
Mindanao Master Technical Training Center
Iligan, Province Of Lanao Del Norte, Philippines05-2013
High School Diploma -
Lugait National High School
Lugait, Province Of Misamis Oriental, Philippines03-2012
Skills
- Housekeeping duties
- Cleaning and housekeeping
- Housekeeping skills
- Housekeeping and cleaning
- Self Motivated
- Communication
- Active listening
- Cultural Awareness
- Organize
Certification
- Certificate of Employment, Zahran, Housekeeping
- Certificate of Employment, Smasco - Cleaner
- Certificate of Training - Zahran
Languages
Arabic
Elementary (A2)
English
Intermediate (B1)
Timeline
Housekeeping
Zahran Operation & Maintenance
09.2023 - 09.2025
Cleaner
Smasco
12.2018 - 12.2022
Cashier
Fastfood
03.2012 - 04.2013
Bachelor Elementary Education -
Santa Monica Institute of Technology
Hotel And Restaurant Management - Skirting ,Table Napkin And Cooking
Mindanao Master Technical Training Center
High School Diploma -
Lugait National High School