Manilyn Fualo-Sevilla
Hotel Manager
Malabon City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Hotel Manager
Global Comfort Group Corporation
06.2022 - Current
- Developed and implemented marketing strategies to promote hotel services.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Increased customer service ratings through personable service.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Analyzed and evaluated business data to identify opportunities for improvement.
Assistant to the VP for Operations
Steam Marketing Corporation
03.2019 - 05.2022
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Hotel Manager / Branch Manager
Great Horison Inc.
11.2016 - 3 2019
Lead Shift Supervisor
Great Horison Inc.
11.2015 - 11.2016
Shift Supervisor
Great Horison Inc.
12.2014 - 11.2015
Admin Assistant
Great Horison Inc.
06.2014 - 12.2014
Admin Assistant / Hiring and Recruitment Officer
The Specialist Cooperative (TSC)
05.2011 - 08.2012
Hiring & Recruitment Deployment Coordinator Administrative Concerns Members Welfare
The Specialist Cooperative
10.2008 - 08.2012
Front Desk / Cashier
The Specialist Cooperative
12.2008 - 04.2011
Education
Associate in Computer Science -
Asian Institute of Computer Studies - Caloocan City
Caloocan City 06.2006 - 03.2008
High School Diploma -
Marisyl School - Valenzuela City
Valenzuela City 06.2004 - 01.2006
Skills
Project Scheduling
Inventory Coordination
Multitasking
Adaptability and Flexibility
Scope Management
Incident Management
Placeofbirth
Valenzuela City
Personal Information
- Date of Birth: 08/26/89
- Marital Status: Married
References
Available Upon Request
Timeline
Hotel Manager
Global Comfort Group Corporation
06.2022 - Current
Assistant to the VP for Operations
Steam Marketing Corporation
03.2019 - 05.2022
Hotel Manager / Branch Manager
Great Horison Inc.
11.2016 - 3 2019
Lead Shift Supervisor
Great Horison Inc.
11.2015 - 11.2016
Shift Supervisor
Great Horison Inc.
12.2014 - 11.2015
Admin Assistant
Great Horison Inc.
06.2014 - 12.2014
Admin Assistant / Hiring and Recruitment Officer
The Specialist Cooperative (TSC)
05.2011 - 08.2012
Front Desk / Cashier
The Specialist Cooperative
12.2008 - 04.2011
Hiring & Recruitment Deployment Coordinator Administrative Concerns Members Welfare
The Specialist Cooperative
10.2008 - 08.2012
Associate in Computer Science -
Asian Institute of Computer Studies - Caloocan City
06.2006 - 03.2008
High School Diploma -
Marisyl School - Valenzuela City
06.2004 - 01.2006
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