Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Manex Gacer

Manex Gacer

Naga City,Camarines Sur

Summary

Experienced account management leader with extensive expertise directing client-facing operations, guiding multi-faceted service teams, and driving operational efficiency. Proven track record in orchestrating full-lifecycle talent management, enforcing strict labor compliance, and overseeing accurate payroll and billing execution. Adept at mentoring junior leadership, eliminating cross-departmental discrepancies, and cultivating strong, trust-based client relationships to ensure continuous satisfaction and account retention.

Overview

1
1
Language
10
10
years of professional experience

Work History

Account Supervisor

Unified Labor Service Cooperative
Naga City, Philippines
02.2017 - Current
  • Lead supervisor coordinating directly with clients to ensure smooth account management and service delivery.
  • Provide guidance and support to other Account Supervisors, resolving issues in billing and payroll to prevent discrepancies before submission to clients.
  • Oversee payroll operations, including employee compensation, mandatory government contributions, and compliance with labor regulations.
  • Manage billing processes for employees’ rendered duties, ensuring accuracy and timely forwarding to clients.
  • Handle end-to-end employee management, including hiring, onboarding, and termination, aligned with client and company requirements.
  • Ensure operational efficiency, compliance, and client satisfaction through proactive problem-solving and process oversight.
  • Conduct an all-inclusive orientation for new hires before formal onboarding.

All-Around Reliever

Pepsi-Cola Products & Philippines Inc.
Naga City, Philippines
05.2016 - 02.2017

Physical Distribution Analyst

  • Conducted regular inventory checks, identifying discrepancies and updating stock records.
  • Collaborated with team members to achieve target results.
  • Identified issues, analysed information and provided solutions to problems.

Materials Control Analyst

  • Resolved material shortages rapidly, minimising impact on production schedules and project timelines.
  • Used inventory management system to maintain accurate order records.
  • Prepared detailed inventory reports for management review, highlighting stock levels, discrepancies, and recommendations.

Production

  • Followed strict clean-up protocols after each production run, maintaining a clean and safe working environment.
  • Operated a variety of machinery, adhering strictly to safety protocols and operational guidelines to maintain workplace safety.

Education

Bachelor of Science - Information Technology

Partido State University
Goa, Camarines Sur
01-2016

Skills

  • Payroll administration
  • Billing reconciliation
  • Employee onboarding
  • Client account management
  • Labor compliance
  • Microsoft Excel
  • Invoice preparation
  • Government contributions
  • Attendance tracking
  • Payroll auditing
  • Client relationship management
  • Issue resolution
  • Team coordination
  • Good communicator
  • Positive attitude
  • Customer service excellence

Languages

English
Upper Intermediate
B2

Accomplishments

President - Student Council of College of Arts and Sciences (CASSC)
Partido State University, Goa Camarines Sur
A/Y 2014 – 2015

Treasurer/ - Federation of Student Councils of Partido State University (FSC-PSU)
Auditor “Awarded with the highest form of award the University Presidential Citation”, A/Y 2014 – 2015

College - Student Crime Prevention Council of Partido State University (SCPC-PSU)
Representative In association with the Commission on Higher Education (CHED)
A/Y 2014 – 2015

President - Innovative Network for Finest Information Technology Enthusiasts (INFIniTE) – Accredited BSIT organization of Partido State University
A/Y 2013 – 2014

Auditor & - Graduating Student Council - Class of 2016
BSIT Representative Partido State University, A/Y 2015 – 2016

Timeline

Account Supervisor

Unified Labor Service Cooperative
02.2017 - Current

All-Around Reliever

Pepsi-Cola Products & Philippines Inc.
05.2016 - 02.2017

Bachelor of Science - Information Technology

Partido State University
Manex Gacer