Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ma. Monica Dopais

Cavite,Philippines

Summary

Reliable software QA engineer with over 10 years of Manual Testing experience and a demonstrated history of working in the IT outsourcing and data backup industry.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Software QA Engineer II

Ahsay Operation Centre Limited - Phil. Rep. Office
Makati City, Metro Manila
09.2022 - 12.2024

Responsibilities:

  • Developed and implemented test strategies for Web-based and Client-server applications meeting user needs.
  • Engaged in daily stand-ups, sprint planning, and retrospectives while following Agile Scrum methodologies.
  • Developed and executed test plans and test cases for functional, regression, and performance testing on all platforms, including Postman for API testing.
  • Provided actionable software bug reports and enhancement suggestions to development team.
  • Conducted regression testing to validate fixes and ensure
    stability across different versions and devices.

Achievements:

  • Led rigorous functional testing for (1) advanced cybersecurity feature, uncovering 100+ issues.
  • Independently conducted thorough planning and testing on (1) premium database backup functionality.


Junior Engineering Supervisor

Tsukiden Global Solutions Inc.
Pasig, Metro Manila
04.2008 - 04.2020

Responsibilities:

  • Supervised and implemented Electronic Control Unit (ECU) embedded systems test patterns guaranteeing error-free code.
  • Managed projects and teams testing specific software units.
  • Thoroughly review team bug reports in JIRA before forwarding them to development team.
  • Discussed defect tracking with the team to enhance testing methods and ensure quality improvement.

Achievements:

  • Achieved 100% client approval on estimated man-hours for all projects.
  • Accredited by Japanese IT partner for crosschecking, reducing senior-junior tester ratio from 1:5 to 1:2.

Education

Bachelor of Science - Computer Science

Polytechnic University of the Philippines
Manila, Metro Manila
06.2004 - 05.2008

Skills

  • Manual Testing
  • Agile
  • Waterfall
  • Jira
  • Trello
  • Functional Testing
  • API Testing
  • SQL Queries
  • RDBMS (MySQL, Microsoft SQL Server, MariaDB, Tibero)
  • Test Planning and Management
  • Defect Tracking and Management
  • Postman

Certification

Introduction to Ahsay Test Automation Framework

Ahsay Operation Centre Limited - Phil. Representative Office

  • Gained foundational knowledge and practical skills in test automation using Jenkins.

Timeline

Software QA Engineer II

Ahsay Operation Centre Limited - Phil. Rep. Office
09.2022 - 12.2024

Junior Engineering Supervisor

Tsukiden Global Solutions Inc.
04.2008 - 04.2020

Bachelor of Science - Computer Science

Polytechnic University of the Philippines
06.2004 - 05.2008
Ma. Monica Dopais