MA. MILLICENT RENTORIA

BANKER

NAGA CITY CAMARINES SUR

Summary

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills

Overview

years of professional experience

years of post-secondary education

Work History

Bank Teller

Bank of the Philippine Islands

Naga City Camarines Sur

02.2018 - Current

Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Processed customer transactions promptly, minimizing wait times.
Educated customers on use of banking website and mobile apps.
Provided customer records, account statements and copies of checks.
Removed mutilated currency from circulation.
Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Sold and cross-sold bank products to new and existing customers.
Turned in excess cash to maintain drawer security.
Identified sales opportunities and referred customers to branch partners in financial services.

Education

Bachelor of Arts - Economics

Bicol University

Daraga Albay

06.2013 - 04.2017

Skills

Cash counting

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Accomplishments

Earned Top Referrer for highest Case Count Category in BPI AIA Insurance.
Earned Top Referrer for highest ANP Category in BPI AIA Insurance

Timeline