Summary
Overview
Work History
Education
Skills
Languages
personal information
references
training
Timeline
Generic
Ma. Michelle Calma

Ma. Michelle Calma

housekeeper/cook/ store crew
Phillippines,Qcity

Summary

Kitchen Staff with 3 plus years of experience in the kitchen. To obtain A position with growth potential where my discipline, positive attitude, professionalism And relentless efforts and interest can be utilized. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Online Thrift Store

Owner-Operator
02.2023 - Current
  • Photograph and write descriptions of the items that I will sell and put the information. - Interact with the customers to answers questions and resolve problems. - Ensure ordered items are delivered accurately.

Urban Diner/ Owner

08.2019 - 12.2022
  • Keep an eye on every sector of the business , be it inventory, billing, or sales
  • And ensure that my business
  • Is running smoothly and as per my expectation. - Discovering new flavors or sauces for chicken and wings. - Taking pictures of food for additional menu and uploading it online. - Buying stock weekly. - Accepting orders - Preparing customers orders - Delivering food to cuctomers in their homes or businesses. - Providing excellent customers service to ensure repeat orders.

Head Cook/ Cashier

Wings And Snacks
08.2017 - 03.2019
  • Check the freshness of foods and ingredients. - Inspect supplies, equipments and work areas for cleanliness and Functionality. - Experimenting and discovering new flavors of chicken wings. - Cleaning the area before and after store hours. - Going to the grocery to buy stocks when needed. - Reporting to the owner the status for the everyday sells of the store.
  • Developed new menu items for increased customer satisfaction and repeat business.
  • Created visually appealing plate presentations to enhance the overall dining experience for guests.
  • Established strong vendor relationships resulting in reliable deliveries of top-quality ingredients at competitive prices.

Education

Bachelor of Science in Nursing -

Our Lady of Fatima University

Our Lady of Lourdes College Valenzuela

Sta. Quiteria Elementary School

Bachelor of Science - Nursing

Our Lady of Fatima University
Phillippines

Our Lady of Lourdes College Valenzuela

Elementary Education

Sta. Quiteria Elementary School
Caloocan City Phils.

House Keeping - Housekeeping

Metro Manila College Inc (TESDA)
Caloocan City Phillippines
04.2023

House Keeping -

Metro Manila College Inc (TESDA)
04.2023

Skills

  • Fast learner
  • Fluent in English and Filipino
  • Detailed oriented with strong work ethic, communication, interpersonal, and teamwork skills
  • Passion for work
  • Can work under minimal supervision
  • Optimistic attitude
  • Customer service
  • Time management
  • Cooking
  • Sales
  • Cleanliness
  • Meal preparation
  • Teamwork
  • Leadership
  • Quality food
  • Adaptable
  • Store Maintenance
  • Merchandise Planning
  • Store Operations
  • Promotions Coordination
  • Time Management
  • Inventory Management
  • Decision Making
  • Sales Forecasting
  • Adaptability
  • Safety Compliance
  • Budget Management
  • Cash Handling
  • Marketing Strategies
  • Customer Service
  • Customer Service Management
  • Supply Ordering
  • Competitor Monitoring
  • Pricing Strategies
  • Store Displays
  • Advertising and Marketing
  • Customer Response

Languages

English
Professional Working

personal information

  • Age: 40
  • Place of Birth: Novaliches, Quezon City
  • Height: 5'2
  • Weight: 62 kg
  • Date of Birth: 08/20/83
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Single

references

  • Marc Vauhn F. Calma, Supervisor/Team Leader, Clear-source BPO
  • Donnie Yap, Housekeeping Supervisor, Conrad Hotel
  • Mary Joan Resurreccion, Shipping receiver, Aspen Trailers (Canada)
  • Maria Cristina Perlado, Businesswoman, Canada

training

NEWFIELD CONTACT SOLUTIONS (2009), 1103, 81 Timog Avenue, Diliman, Quezon City, 1103 Metro Manila, Attended training sessions and was able to get certification and BPO endorsement with NFI to other Call center companies., Accomplished Phase I and Phase II Customer Service Skills session., Accomplished Basic English Language Training and assessment.

Timeline

Online Thrift Store

Owner-Operator
02.2023 - Current

Urban Diner/ Owner

08.2019 - 12.2022

Head Cook/ Cashier

Wings And Snacks
08.2017 - 03.2019

Bachelor of Science in Nursing -

Our Lady of Fatima University

Our Lady of Lourdes College Valenzuela

Sta. Quiteria Elementary School

Bachelor of Science - Nursing

Our Lady of Fatima University

Our Lady of Lourdes College Valenzuela

Elementary Education

Sta. Quiteria Elementary School

House Keeping - Housekeeping

Metro Manila College Inc (TESDA)

House Keeping -

Metro Manila College Inc (TESDA)
Ma. Michelle Calmahousekeeper/cook/ store crew