Quickbooks Online
Ma. Melissa Ortillo
Bookkeeper
Rodriguez
Summary
Professional bookkeeper specializing in financial accuracy and integrity. Experienced in managing accounts, balancing ledgers, and preparing financial reports. Known for strong team collaboration, adaptability to changing needs, and results-driven approach. Skilled in using accounting software, maintaining compliance, and ensuring timely financial operations.
Overview
9
9
years of professional experience
1
1
Language
Work History
Client Success Manager /Full Charge Bookkeeper
Start Virtual
01.2024 - 04.2026
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.
- Matched purchase orders with invoices and recorded necessary information.
- Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
- Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system.
- Maintained and processed invoices, deposits, and money logs.
- Oversaw accounts and financial reporting for over 15 clients.
- Improved cash flow management by closely monitoring accounts receivable and promptly following up on overdue invoices.
- Maintained accurate financial records, ensuring compliance with regulatory requirements and company policies.
- Enhanced internal controls by regularly reconciling bank statements and verifying transaction accuracy.
- Maintained up-to-date knowledge of accounting regulations, applying best practices when executing daily bookkeeping tasks.
- Assisted in the preparation of monthly financial reports, highlighting key performance indicators for management review.
- Enhanced client satisfaction by proactively addressing concerns and providing tailored solutions.
- Resolved escalated issues promptly by liaising with relevant departments while keeping affected clients informed throughout the resolution process.
- Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.
- Reached out to accounts regularly to check on needs, understanding business operations and offer services.
Accounting Consultant
Keystar Accounting Services
01.2017 - 01.2022
- Provided financial management information by preparing financial status analysis and reports.
- Interviewed clients by telephone or in-person to gather financial information.
- Reviewed client accounts and plans to determine life changes, economic changes or financial performance.
- Classified and analyzed risks and investments to determine potential impacts on companies.
- Assessed client financial situation by gathering information regarding investments, asset allocation, savings and tax planning.
Education
Bachelor of Science - Financial and Management Accounting
Technological Institute of The Philippines (TIP)
Quezon City, Philippines 04.2001 -
Skills
Bank reconciliation
Accounts receivable
Invoice processing
General ledger management
Payroll processing
Expense tracking
Year-end closing
Quickbooks expertise
Accounting
Financial reporting
Auditing
Financial management
Stakeholder relationships
Customer service and support
Customer satisfaction
Software
Quickbooks Desktop
Keeper/Double
VerifyIQ
Disclaimer
I hereby certify that the above information is true and correct.
Timeline
Client Success Manager /Full Charge Bookkeeper
Start Virtual
01.2024 - 04.2026
Accounting Consultant
Keystar Accounting Services
01.2017 - 01.2022
Bachelor of Science - Financial and Management Accounting
Technological Institute of The Philippines (TIP)
04.2001 -