Ma Luidel Soyer Garcia
2048 Florante St. Panginay, Balagtas
Summary
To seek a permanent position in a dynamic institution that will open opportunities for me to impart my knowledge by utilizing my education, training, skills and experience.
Devoted Caregiver, providing exemplary service to individuals in residential care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors, and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions.
Overview
11
11
years of professional experience
Work History
Private Caregiver
Mrs. Nenita Salonga Glorioso
02.2026 - Current
- Maintained clean, safe, and well-organized patient environment.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Improved patient nutrition by preparing healthy meals tailored to dietary restrictions and preferences.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Managed patient medications, ensuring accurate dosages and timely administration.
Service Crew/Cashier
Garjes Grill Restaurant
01.2024 - 01.2026
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Hub Operator
Flash Express (Logistics Company)
06.2023 - 01.2024
- Achieved high employee retention rates through effective leadership, communication, and staff development initiatives.
- Implemented safety protocols to maintain a safe working environment for all employees.
- Managed daily schedules, ensuring timely delivery of packages and meeting customer expectations.
- Developed strong relationships with clients, leading to increased business opportunities and expanded partnerships.
Admin Staff
ZSS Express Services (Logistic Company) Gogo Xpress
09.2021 - 11.2022
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Gamer Assistant/Cashier
Egames/Instawin (Balagtas) Reinway Corporation
05.2019 - 08.2021
- Ensured a high-quality gaming experience by rigorously adhering to industry best practices during the development process.
- Optimized game performance by troubleshooting and resolving technical issues related to graphics, audio, and UI components.
- Improved game mechanics for smoother gameplay experiences, leading to higher player satisfaction rates.
Merchandiser
Waltermart Supermarket
05.2017 - 07.2017
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Factory Worker
Nestle Factory (Quenza)
01.2017 - 04.2017
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
Shop Assistant
Mum Bakery & Cake House Sdn Bhd
09.2015 - 11.2016
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
Education
TESDA Course - Caregiver Elderly NC II
St. Thomas Technological Institute Inc.
Loma de Gato, Marilao, Bulacan09-2025
Vocational Course - Hotel Restaurant Services
Bulacan Polytechnic College (Bocaue Campus)
Sulucan, Bocaue, Bulacan 04.2001 -
Secondary -
Dr. Yanga’s Colleges Inc.
Bocaue, Bulacan03-2013
Primary -
Sulok Elementary School
Sulok, Panginay, Balagtas, Bulacan03-2009
Skills
- Strong Academic background
- Multitasking
- Well-Developed organizational and interpersonal skills
- First aid and safety
- Care plan management
- Customer service
- Cash handling
- Customer assistance
- Patience and empathy
- Administrative support
- File management
- Operational management
Timeline
Private Caregiver
Mrs. Nenita Salonga Glorioso
02.2026 - Current
Service Crew/Cashier
Garjes Grill Restaurant
01.2024 - 01.2026
Hub Operator
Flash Express (Logistics Company)
06.2023 - 01.2024
Admin Staff
ZSS Express Services (Logistic Company) Gogo Xpress
09.2021 - 11.2022
Gamer Assistant/Cashier
Egames/Instawin (Balagtas) Reinway Corporation
05.2019 - 08.2021
Merchandiser
Waltermart Supermarket
05.2017 - 07.2017
Factory Worker
Nestle Factory (Quenza)
01.2017 - 04.2017
Shop Assistant
Mum Bakery & Cake House Sdn Bhd
09.2015 - 11.2016
Vocational Course - Hotel Restaurant Services
Bulacan Polytechnic College (Bocaue Campus)
04.2001 -
TESDA Course - Caregiver Elderly NC II
St. Thomas Technological Institute Inc.
Secondary -
Dr. Yanga’s Colleges Inc.
Primary -
Sulok Elementary School
SEMINARS AND TRAININGS
- SitioLucia Resort, Hotel, Training Center (Commercial Cooking and Bartending)
PulongBuhangin, Sta. Maria, Bulacan
October 01, 2013
- Island Cove Hotel & Restaurant (Barista Seminar)
Cavite, Cavite
February 20, 2014
- SitioLucia Resort, Hotel, Training Center (Font Office and Housekeeping NC II)
PulongBuhangin, Sta. Maria, Bulacan
August 29, 2014
PERSONAL DATA
Sex: Female
Civil Status: Single
Religion: Catholic
Age: 29 yrs old
Citizenship: Filipino
Date of Birth: August 11, 1996
Place of Birth: San Roque, Malolos Hospital
Weight: 78Kls.
Height: 5’3”
ON-THE-JOB TRAINING
- Advance OJT on 2GO Travel MNL-Cebu-Cagayan De Oro
(Assistant Crew Ship)
February, 2014
- Grace with the chef
(Shop Assistant)
April-June 2014
- St. Agatha Homes
(Housekeeping)
November 2014-January 2015
- Rogaciano M. Mercado Memorial Hospital
(Nurse Assistant)
July - September 2025