Ma. Lourdes Marilou C. Abesamis

Talent Management: Champion a company’s efforts to attract, train, and keep the best employees by designing and implementing programs for performance management, leadership development, employee assessment, and succession planning.

Total Pay and Rewards:

o Compensation Planning: Plan and design compensation programs that help build organizational capability and support business strategies and goals.

o Compensation Administration: Administer compensation programs and systems to support the company’s total rewards & recognition principles and policies.

o Benefits Planning and Administration: Design and administer benefits programs which are responsive to employee & organizational needs

o Human Resource Information System: Develop and maintain an integrated HRIS

o Payroll: Administer the timekeeping and attendance phase of the payroll system in accordance with policies & standards.

Engagement: Plan and implement activities or initiatives resulting in the right conditions for all members of an organization to give their best each day, committed to their goals and values, motivated to contribute to organizational success.

Recruitment and Selection

Hiring success rate of not lower than 90%

Ensure that a significant majority of the candidates recruited are suitable for and ultimately accept the job offers extended to them.

Onboarding & Orientation

Collaborate with hiring managers to ensure smooth onboarding of new hires.

Establish recruitment performance metrics and analyze data to measure the effectiveness of recruitment strategies.

Facilitate orientation programs to familiarize new employees with the company culture and policies.

Compensation/ Benefits Planning & Administration

Identification of the right compensation based on position levelling Submission of government mandated reports.

Masterlist Update

Strict compliance of the payroll process from Timekeeping to releasing payroll Preparation and issuance of PCN Review the recommendations for promotion and prepare a salary analysis for a salary increase Prepare report for isweldo and payroll adjustment

Employee Relations / Labor Relations

Employee satisfaction with HR services and support Employee feedback on HR policies and procedures Employee disciplinary actions & resolutions Employee Productivity Design & implement CBA masterplan Ensure proper implementation of employee discipline Plan, coordinate and implement ER programs Review and Revised Company Policies and Procedures

Prepare memos whenever necessary.

Performance Management/ Training & Development

Effectiveness of training programs Employee Performance alignment Application of Learning

Procurement & General Office Services/Facility Management

Maintenance and upkeep of facilities Health and safety compliance Timely resolution of facility related issues Response time to maintenance request

Manage costs and optimize financial resources

Budget adherence and cost control Cost savings achieved through process improvements Efficient procurement and vendor management

• Oversees the activities of the whole Recruitment Team.

• Responsible for recruitment, selection, and placement of the affiliated companies of MAESTRO Holdings.

• Attended to employees' concerns in all aspects of HR.

•Evaluate, streamline, and improve current recruitment processes.

• Ensure a positive, smooth, and efficient recruiting process both internally and externally

.• Develop and execute strategies to fill active and passive sequence through sourcing and recruitment programs.

•Guides the talent sourcing in designing strategies and developing programs and project for the team.

•Sets and communicates the direction of the team.

• Establish and track metrics to measure recruiting effectiveness and success

•Supervises the activities of the Recruitment Officers in expanding the organization’s network with schools and other institutions

• Manages the team’s relationship with the hiring units and project proponents,

• Conducts interviews to selected key positions.

•Handles end to end recruitment process

• Prepares the job offer and employment contract of selected positions

• Managing and motivating team members to ensure that they produce results and exceed the recruitment targets

• Define and ensures that job descriptions are updated.

•Ensure performance appraisals are accomplished on time.

•Establish trust and maintain professional relationships with all level of employees.

•Maintain Human Resources records by organizing past and present documents• Established a strong presence of Human Resources, especially in employee relations

•Engaged in management decision and budget planning• Oversee the recruitment budget, which comprises training and seminars, manpower, agency tie-ups, and representations

• Collaborate with the broader HR team on HR and talent management initiatives

· In coordination with other Offices and guidance from the Head, supervise staffs regular processing for Government Benefit, Recruitment & Timekeeping and act as next-in-line in performing these functions when needed and as follows:

· Spearheaded the Human Resource Management System, Web Portal and the in- house payroll system projects.

· Ensure that rules, compliance, and monitor manpower sourcing activities, and interview schedules and perform necessary coordination to the requesting parties, including Training Schedules.

· Oversee psychological testing administration and interpretation as well as the conduct of background investigation.

· Oversee and ensure strict compliance to establish rules on applications or reimbursements for Loans, and protective benefits administration such as medicine, dental, optical, maternity assistance, and healthcare benefits.

· Oversee and ensure accuracy of attendance entries, unproductive time reports, liaised and received documents in government offices such as SSS, PhilHealth, Pag IBIG, BIR, DOLE among others.

· Supervise and oversee birthday and internal hiring layouts and recommend for approval of the requesting parties (Internal Hiring) and the HR Head

· Conduct pre-screening interviews with candidates and make endorsements to the HR Head and the requesting Departments or Divisions.

· Orients new employees on company policy; orients employees of existing company benefit and acts as contact person, following escalation levels for all queries on benefits.

· Ensure compliance with hiring prerequisites and prepare a Job Offer and Benefits package for new hires.

· Ensures proper administration and implementation of company policies and procedures, and compliance to such by all employees.

· Monitor strict implementation of company rules and regulations including disciplinary actions. Maintain the HRMS to manage the attendance and the employee information.

· Partnering with hiring Managers in determining their staffing requisitions to improve quality of candidate endorsement, providing guidance and support on their staffing requisitions as aligned to the hiring requirements.

· Maintain and enhance employee benefit programs by assessing benefit needs and trends, recommending programs to management and effectively implementing them.

· Manage the daily operations of the Human Resources Management.

· Ensure the company’s policies and procedures are consistently and strictly administered, aligned with organizational goals, and updated to guaranteed compliance with government requirements and labor laws.

· Facilitate processing and attending special cases for the availment of other company benefits, benefits updates/developments.

The position is responsible to monitor government and company benefits. Leads the development of benefit orientations and other benefits training for employees. Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention. To provide support about HR and other administrative duties including proactive organization skills.

The position is primarily responsible for handling recruitment and employee welfare activities.

DUTIES AND RESPONSIBILITIES

• In coordination with other Offices and guidance from the Head, supervise staff regular processing for Government Benefit, Recruitment & Timekeeping and act as next-in-line in performing these functions when needed and as follows:

o Ensure Requisition Form rules compliance and monitor manpower sourcing activities, and interview schedules and perform necessary coordination to the requesting parties, including Training Schedules.

o Oversee psychological testing administration and interpretation as well as the conduct of background investigation.

o Oversee and ensure strict compliance to established rules on applications or reimbursements for Loans, and protective benefits administration such as medicine, dental, optical, maternity assistance, and healthcare benefits.

o Oversee and ensure accuracy of attendance entries, unproductive time reports generation biometrics scanning, liaised and received documents in government offices such as SSS, PhilHealth, Pag IBIG, BIR, DOLE among others.

o Supervise and oversee birthday and internal hiring layouts and recommend for approval of the requesting parties (Internal Hiring) and the HR Head.

• Conduct pre-screening interviews to candidates for levels 1-8 and make endorsements to the HR Head and the requesting Departments or Divisions.

• Orients new employees on company policy; orients employees of existing company benefit and acts as contact person, following escalation levels for all queries on benefits

• Ensure compliance with hiring prerequisites and prepare a Job Offer and Benefits package for new hires.

• Coordinates with internal or external parties for training requirements, orientations.

• Process tie-up loans with banks, home repair reimbursements, car loan applications, educational incentive benefits, STI GOK discount benefits, Bereavement, and Calamity Assistance.

• Act as point person for HMO and Group life Insurance on enrolment, records monitoring, deletion, and contract renewal

• Send notification emails to Department heads on a per approval basis of the HR head regarding unproductive time report

• Safe-keep, monitor, and update employees’ files (201) for Job Levels 1-7, contracts with providers.

• Monitor strict implementation of company rules and regulations including disciplinary actions

• Assist in and ensure smooth accomplishment of company activities such as outings, Christmas parties, sport events.

•Maintain the HRMS to manage the attendance and the employee information

•Consolidate all benefits and timekeeping, administration reports on a weekly, monthly and annual basis or as needed.

•Facilitate processing and attending special cases for the availment of other company benefits, benefits updates/developments, and other related tasks as assigned by the HR Head from time to time.

Specialized direct support to faculty and staff with issues related to employment. Implements HR strategies and programs. Works with Payroll Manager on existing time entry issues to ensure payroll process is completed in a timely fashion. Identifies and corrects any errors associated with time records, or time approval issues. Works cooperatively with others and accepts direction from the Manager. Serves as primary contact for employment verification. Provides backup for the HR Employment Assistant. Under general supervision, performs work of complex tasks relating to the processing of the payroll. Duties may include checking and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, entering new hires into the payroll system, posting changes in pay status, and miscellaneous changes. Performs other duties as assigned to assist the department in obtaining and maintaining its mission.

Specialized in purchases of stationery, office supplies, printed materials, gifts, furniture, services, etc. Ensures control of the quality and costs of goods and services provided by suppliers. Ensures the follow-upon all ongoing projects in conjunction with the Finance Manager. Negotiates with suppliers the co-operation conditions in conjunction with the requester. Deals with all correspondence in coordinating some aspects in the administration of the requirements of each department. Ensures that documented standards for routine office procedures are in place and keeps them updated.

Specialize experienced is maintaining broad and technical knowledge of products and services. Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures through the phone. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problems. Meet customer requirements through first contact resolution. Minimize escalation to Tier-II support. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer files. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. Effectively transfer misdirected customer requests to an appropriate party. Contribute ideas to resolve problems to better serve the customer and/or improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Occasionally use decision-support tools to answer questions. Solve problems that may be unstructured and that may require reliance on conceptual thinking. Offer solutions to issues that are often non-standard/non-routine and require some clarification. Excellent written and verbal communication skills. Highly enthusiastic, positive-minded, service-oriented individual. Demonstrated troubleshooting skills.

Specialized experience includes receiving and posting of deposits; balancing transactions of the day; printing and balancing reports during the day; printing of reports during month end; conducting interviews on prospective clients of new deposit and loan accounts; processing applications for approved loan accounts of clients.

Specialized experience includes conducting initial interviews on prospective applicant. for the company various personnel requirements, Coordinates to various Job Placement Agencies; maintaining personnel files, employees benefit records, ITR, Payroll Data; set-up files for new employees; answering employees’ questions on benefits and policies; and implementing various forms to address the current needs of the company.

Specialized experience includes system verification and validation, software testing and integration; assists various bank clients with complete satisfaction technical support whether on-phone or on-site; do system installations for on-line or stand-alone set-up and provides complete assistance from installation until the project has been well-established.

Conducts technical and users training to IT Staff and end-users respectively for proper system operation/administration; prepares required documentation, conciliates client demands.

Contributes to the growth and profitability of the company through the management of marketing, sales, client relations, business marketing, telemarketing, and customer services; performs marketing and account monitoring responsibilities.

Under the direct supervision of the accountant, is responsible for posting transactions to Checking Accounts/Savings Accounts, for computing interest earned, and for maintaining control accounts for all savings accounts.

Under the direct supervision of the Cashier, the Teller, Paying and Receiving is responsible for receiving deposits and paying out withdrawals

Under the direct supervision of the Cashier, the New Accounts Clerk is responsible for receiving and processing applications for new accounts, cashier's check, telegraphic transfers, lease of safe deposit boxes, and requisitions for checkbooks.