MA.LISA SALVACION C.CABIDA

•Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.

•Kept reception area clean and neat to give visitors positive first impression.

•Coordinated patient scheduling, check-in, check-out and payments for billing.

•Streamlined invoice processing to ensure timely payments and financial operations.

•Checked patient insurance, demographic, and health history to keep information current.

•Helped patients complete necessary medical forms and documentation.

•Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

•Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

•Tracked important information in Software spreadsheets and ran reports or generated graphs using data.

•Streamlined appointment scheduling for improved patient flow and reduced wait times.

•Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

•Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
•Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
•Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
•Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
•Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
•Enhanced office efficiency by implementing new filing system for patient records.
•Optimized appointment scheduling to maximize doctor availability.
•Streamlined office communication by effectively coordinating between doctors and nurses.
•Supported patient care by scheduling appointments to accommodate urgent health needs.
•Improved patient follow-up, reducing missed appointments through effective reminder calls.
•Improved accuracy of patient data with meticulous record-keeping.
•Reduced administrative errors by consistently verifying insurance information.
•Enhanced patient understanding by providing clear explanations of treatment procedures.
•Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
•Supported positive patient experience by offering assistance with filling out health forms.
•Increased patient satisfaction by answering inquiries with empathy and professionalism.
•Streamlined billing processes, ensuring accurate and timely invoicing.

•Maintained visitor log for entering and leaving facility for security purposes.

•Resolved customer problems and complaints.

•Handled assignments independently with good judgement and critical thinking skills.

•Monitored and screened visitors to verify accessibility to inter-office personnel.

•Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

•Check and review all the transactions at the end of the day to reduced some errors.

•Stocking: Ensuring stores, shelves, and websites have the right products in the right quantities

•Displaying: Arranging, pricing, and rotating products in stores

•Maintaining: Removing damaged or dated products from shelves.

•Monitoring: Tracking inventory based on sales and intake

•Optimizing: Identifying bestsellers and profitable lines to increase sales and profitability.

•Recommending: Using sales and pricing data to suggest promotional strategies.

•Communicating: Working with buyers, suppliers, stores, and distributors.

•Formulating: Creating merchandising strategies.

•Executing: Overseeing the execution of tactical site merchandising plans

•Reach monthly qouta.

•Supporting the sales team: Providing administrative support to sales team members, such as hiring, training, and helping them achieve their quotas

•Assisting customers: Helping customers resolve issues and providing follow-up customer care

•Coordinating schedules:Coordinating schedules, organizing meetings, and following up on leads

•Preparing reports: Preparing sales reports and documentation

•Identifying bottlenecks: Identifying bottlenecks in the sales process and suggesting solutions

•Identifying needs: Identifying needs for sales skills improvement and labor needs, strengths, and weaknesses

•Managing sales data: Playing a key role in managing sales data

•Building relationships: Building long-lasting client relationships

•Developing quotas: Developing individual and team quotas

•Evaluating needs: Evaluating customer needs.

•Promoting products: Educating customers about a company's products, demonstrating their features and benefits, and distributing samples

•Increasing brand awareness: Representing the brand positively in-store and at events, and generating word-of-mouth marketing

•Interacting with customers: Listening to customer feedback, answering questions, and tracking customer preferences

•Developing marketing strategies: Working with sales and marketing, and participating in event marketing

•Providing feedback: Providing feedback and insight on new products and services.

•Preparing raw materials: Measuring, grading, and feeding raw materials into machinery.

•Operating machinery: Operating equipment like conveyor lines, forklifts, and other machinery

•Assembling products: Assembling parts, building crates, and fabricating products

•Packaging and labeling: Wrapping and labeling products, and packing finished items

•Quality assurance: Performing basic quality checks and testing

•Maintaining equipment: Cleaning and maintaining work areas and machinery, and reporting equipment faults

•Inventory: Maintaining an inventory of goods and raw materials

•Following safety practices: Following standard work methods and practices safe work habits.

•Processing transactions: Using a cash register to ring up sales, collect payments, and issue receipts

•Customer service: Greeting customers, answering questions, and resolving complaints

•Maintaining records: Counting the register drawer at the end of the shift, tracking transactions, and preparing reports.

•Stocking and maintaining: Checking stock and supplies, and ensuring the checkout area is clean and tidy.

•Other tasks: Redeeming coupons, bagging items, and handling returns and exchanges.

•Promoting products: Educating customers about a company's products, demonstrating their features and benefits, and distributing samples

•Increasing brand awareness: Representing the brand positively in-store and at events, and generating word-of-mouth marketing

•Interacting with customers: Listening to customer feedback, answering questions, and tracking customer preferences

•Developing marketing strategies: Working with sales and marketing, and participating in event marketing

•Providing feedback: Providing feedback and insight on new products and services.

•Client satisfaction: Ensuring that current clients are satisfied and receiving exceptional service

•Client relationships: Developing and maintaining relationships with clients to ensure long-term partnerships

•Revenue generation: Working to grow business opportunities and retain business from existing clients

•Client onboarding: Working with the sales team to integrate and onboard new clie

•Product usage: Monitoring and analyzing how clients use products

•Sales targets: Handling sales targets and contracts

Risk management: Managing risk

•New solutions: Testing new solutions

•Quality control: Ensuring quality control

•Issue resolution: Handling and resolving issues

•Upselling and cross-selling: Identifying opportunities for upselling and cross-selling

•Recommendations: Making recommendations and offering solutions

•Displaying products: Create attractive displays to highlight products and sales, and use shelf placement strategies

•Analyzing data: Analyze sales figures, trends, and customer data to determine which products to sell and which to replace

•Implementing strategies: Plan and implement merchandising strategies to boost sales, and organize promotions, advertising campaigns, and markdowns

•Overseeing stores: Ensure all items are available and well-organized, and restock shelves as needed

•Training staff: Train staff on product knowledge

•Researching markets: Identify best merchandising practices and manage competitive pressures

•Developing campaigns: Collaborate with various teams to develop strategic campaigns

•Implementing discounts: Implement discounts and seasonal sales

•Communicating with customers: Act as a liaison between customer and company, and communicate customer problems to the company

•Supporting the sales team: Providing administrative support to sales team to achieve the quotas

•Develop sales strategies: Help the company create sales strategies and identify sales opportunities

•Train and mentor sales teams: Provide training for sales team members on how to make sales

•Analyze market trends: Understand how to make products appeal to consumers based on current trends

•Enhance customer engagement: Meet with clients to explain how the company's products or services work

•Build relationships: Build and maintain long-term relationships with customers

•Identify target markets: Find new target markets and penetrate them to drive sales

•Follow up with clients: Follow up with clients to make sure they are satisfied with the product

•Adhere to company policies: Adhere to all company policies and procedures

•Supporting the sales team: Providing administrative support to sales team to achieve the quotas.

•Promoting products: Educating customers about a company's products, demonstrating their features and benefits, and distributing samples

•Increasing brand awareness: Representing the brand positively in-store and at events, and generating word-of-mouth marketing

•Interacting with customers: Listening to customer feedback, answering questions, and tracking customer preferences

•Developing marketing strategies: Working with sales and marketing, and participating in event marketing

•Providing feedback: Providing feedback and insight on new products and services.

•Setting up displays: Arrange products and merchandise to attract customers at stands or booths in stores, trade fairs, and shopping centers

•Interacting with customers: Approach customers, answer questions, and make sales pitches

•Distributing promotional materials: Hand out flyers, leaflets, samples, gifts, and other promotional items

•Recording customer information: Develop sales leads by recording the details of potential customers who visit your stand

•Reporting on promotions: Prepare detailed reports on promotional events, including sales figures, merchandising, and marketing campaigns

•Other responsibilities: Attend staff meetings and company events, set weekly sales goals, and perform daily audits to ensure products are displayed

•Setting up displays: Arrange products and merchandise to attract customers at stands or booths in stores, trade fairs, and shopping centers

•Interacting with customers: Approach customers, answer questions, and make sales pitches

•Distributing promotional materials: Hand out flyers, leaflets, samples, gifts, and other promotional items

•Recording customer information: Develop sales leads by recording the details of potential customers who visit your stand

•Reporting on promotions: Prepare detailed reports on promotional events, including sales figures, merchandising, and marketing campaigns

•Other responsibilities: Attend staff meetings and company events, set weekly sales goals, and perform daily audits to ensure products are displayed

•Setting up displays: Arrange products and merchandise to attract customers at stands or booths in stores, trade fairs, and shopping centers

•Interacting with customers: Approach customers, answer questions, and make sales pitches

•Distributing promotional materials: Hand out flyers, leaflets, samples, gifts, and other promotional items

•Recording customer information: Develop sales leads by recording the details of potential customers who visit your stand

•Reporting on promotions: Prepare detailed reports on promotional events, including sales figures, merchandising, and marketing campaigns

•Other responsibilities: Attend staff meetings and company events, set weekly sales goals, and perform daily audits to ensure products are displayed

• Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
• Developed strong relationships with customers, driving repeat business and loyalty.
• Collaborated with team members to achieve store sales targets and improve overall performance.
• Boosted sales by effectively promoting products and engaging with customers.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
• Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
• Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.