Ma. Leizyl Opong

● Perform routine accounting procedures such as bank, credit card, and payroll account reconciliations, A/R, and A/P, as well as other accounting-related functions as requested by clients.
● Prepare monthly and quarterly financial statements with supporting reconciliations.
● Conduct month-end, quarter-end, and year-end closing tasks.
● Communicate open items or anomalies to the manager and follow up to ensure items are fully resolved.
● Produce ad-hoc reports for clients and/or management upon request and assist with other special accounting projects as needed.
● Support self-service customers with accounting questions.
● Conduct quarterly analysis of self-service customers' accounting, including potential errors and recommendations.
● Contribute to department and team projects.
● Perform other duties as required.

• Sign cheques or payment instructions
• Approve bank transactions
• Sign contracts, agreements, or official documents
• Authorize financial transfers
• Represent the company in official matters

• Performed internal audits of financial and operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
• Developed strong working relationships with external auditors, facilitating efficient communication during annual audits.
• Provided valuable insights to management by presenting clear and concise audit findings, contributing to informed decision-making processes.

• Adhered to dual control processes and audited cash drawers daily.
• Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
• Assisted in the successful completion of internal and external audits through meticulous record-keeping and thorough preparation of required documentation.

• Assisted in processing loan applications by verifying financial information and documentation.
• Evaluate loan applications by analyzing applicants' financial status, credit, and property evaluations.
• Recommend appropriate loan products based on clients' needs and financial circumstances.
• Processed loan applications, ensuring compliance with regulatory requirements and internal policies.
• Conducted thorough financial analysis and risk assessment to make informed lending decisions.
• Maintained accurate records of loan applications and approvals in compliance with banking regulations.
• Maintained a customer satisfaction rate by providing comprehensive support throughout the loan process.
• Achieved an increase in loan approvals through diligent application review and risk assessment.

• Enhanced office efficiency by organizing and maintaining files, records, and resources.
• Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
• Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
• Provided critical support during enrollment periods, streamlining process for both students and staff.
• Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy in financial accounting transactions, reconciled cash with receipts daily.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.