Ma. Katrina Cabacang
Customer Service Representative
Tacloban,Leyte
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Specializing in balancing many different tasks at once. Motivated to learn, grow and excel in Marketing Industry.Looking to secure a position in a thriving and fast-paced environment where I can utilize and apply my knowledge and skills which would enable me to grow while fulfilling organizational goals.
Overview
4
4
years of professional experience
Work History
Online Marketer
Appshouse Inc
Cebu, Philippines
10.2016 - 06.2020
- Advertises and promotes the project in any affiliate and promotional sites.
- Supports and performs advertising campaigns.
- Assists clients on questions or inquiries online.
- Reviews and process contents for the project sites.
- Performs all other related works assigned by superior or by the company.
Outbound Call Center Agent
Excellerate Inc.
Cebu, Philippines
02.2016 - 10.2016
- Made outbound lead follow-ups to potential and existing customers by telephone to qualify leads and sell products and services.
- Followed-up on leads produced by outbound marketing campaigns based on established criteria.
- Set up appointments with interested customers according to schedule availability.
Education
College Level - Hotel And Restaurant Management
Leyte Normal University
Tacloban CitySkills
Communications management
Product Marketing
Time management
Continuous Improvement
Phone script
Lead information capture
Microsoft Office
Scripted calls
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
Phone Number: 0999153998
Email: cabacamgkat@gmail.com
Age : 24
Civil Status : Single
Timeline
Online Marketer
Appshouse Inc
10.2016 - 06.2020
Outbound Call Center Agent
Excellerate Inc.
02.2016 - 10.2016
College Level - Hotel And Restaurant Management
Leyte Normal University