Ma. Jessica Manera
General Virtual Assistant
Blk 20 Lot 13 Palmera Springs1 Sampaguita St. Camarin, Caloocan City
Summary
Capable Medical Assistant adept at handling all medical administrative needs for busy medical practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.
Reliable employee seeking general virtual assistant position. Offering excellent communication and good judgment.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Medical Secretary
Dr. Ramon Mario R. Ongsiako
Makati City, National Capital Region
06.2016 - 07.2022
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated customer service, patient scheduling and billing.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
- Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
- Completed and filed financial documentation for accounting purposes.
- Supported office staff and operational requirements with administrative tasks.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Enhanced office productivity by handling high volume of callers per day.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office bookkeeping with insurance billing and patient payments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Bachelor of Science - Computer Science
The University of Manila
546 Dr. M. V. Delos Santos St. Sampaloc, Manila 06.2011 - 03.2016
Skills
Planning and Coordination
Timeline
Medical Secretary
Dr. Ramon Mario R. Ongsiako
06.2016 - 07.2022
Bachelor of Science - Computer Science
The University of Manila
06.2011 - 03.2016
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