MAIKO PALOMATA
Lead Manager/Virtual Assistant/Trainer/Tech Supervisor
General Santos
Summary
I wish to be part of a company that can develop my skills and share them with integrity to contribute to its success. I will deliver to the best of my abilities which the company can rely on. I have very efficient time management skills. I am very submissive and open to coaching and advice to cope with the company’s standards. I am a very fast encoder and computer literate. I am also a very active listener. I can develop training simulations and am very good at creating presentations.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Tertiary Instructor
Notre Dame University
01.2012 - 03.2014
- I focused on teaching Literature, Arts, and English subjects.
Associate Trainer
VXI GLOBAL HOLDINGS B.V
01.2016 - 04.2019
- I trained newly hired agents and endorsed them into production
- I'm focused on the Technical and Customer
- Service side
- I also do admin work and IT
- I developed huddle memos and training simulations for new hires.
Virtual Assistant
Express Home Buyers
, Virginia
03.2020 - 04.2021
- I was calling American leads and set up appointments for the home sellers and our specialist meeting
- I Helped our home buying specialists organize their tours daily.
Inside Sales Representative
Phone Animal
06.2021 - 04.2022
- I am calling American leads and setting up appointments for the home sellers
- I helped listing agents organize their schedules for the day
- Lead generation.
Lead Manager
Peachtree Homes
03.2022 - 10.2023
- I pre-qualify & set up appointments for my specialists and I helped our home-buying specialists organize their tours & tasks daily.
Executive Assistant
Cross Country Mortgage
- I generate leads for circle prospecting using,
- Making around 200 -250 calls within 4 hours or shifts every day and setting up appointments for our LO.
- I can do more than 45 appointments every month.
Education
Bachelor of Secondary Education - English
Notre Dame University
04.2007 - 04.2014
Skills
Training and Development
undefinedAdditional Information
- Salesforce & CRMs
- Google Netsuite
- Https://mmi.run/l/intelligence
- Calendley
- Dialers (MOJO, Ring Central, Livevox, Phone burner, REI Reply, and Launch Control)
- Redfin, Zillow & Google Maps
- MLS & Public records for research
- Google Teams
Timeline
Lead Manager
Peachtree Homes
03.2022 - 10.2023
Inside Sales Representative
Phone Animal
06.2021 - 04.2022
Virtual Assistant
Express Home Buyers
03.2020 - 04.2021
Associate Trainer
VXI GLOBAL HOLDINGS B.V
01.2016 - 04.2019
Tertiary Instructor
Notre Dame University
01.2012 - 03.2014
Bachelor of Secondary Education - English
Notre Dame University
04.2007 - 04.2014
Executive Assistant
Cross Country Mortgage
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