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Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Highly motivated customer success professional with exceptional skills in providing top-notch customer support. Possessing ISO 9001:2015 certification as an internal auditor and experience as a knowledge management coach, trainer, mentor, and tele-sales executive. Dynamic individual with hands-on experience in audits/quality checks, knowledge management and documentation, community content moderation, SME training, and customer relationship management and talent for navigating challenges.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Seeking opportunities to contribute expertise and drive success in the aforementioned domains.

With a strong proficiency in remote support and a knack for fostering teamwork, I applied these skills at Kelly Services, where I played a pivotal role in enhancing customer satisfaction and operational efficiency. Throughout my career, I gained experience in various roles, including technical support and leadership positions in fast-paced environments. Notably, I improved problem resolution rates by an impressive 30% through the implementation of effective training and mentoring programs. My professional journey is a testament to my unwavering commitment to excellence and dedication to continuously enhancing my skill set.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Technical Support Representative with 4+ years experience in a fast-paced environment seeking an opportunity in a team-orientated company.

MAIGAN GAID Maigangaid

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Senior Technical Support Representative

Customer Service Representative

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No Degree - IT

High School Diploma -

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Senior Technical Support Representative

Customer Service Representative

No Degree - IT

High School Diploma -

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