MAHARANEE CUARESMA

Manager

MC Maxell Funeral Services

01.2021 - Current

Supported team in daily operational tasks to ensure smooth workflow.
Assisted in implementing standard operating procedures for efficiency.
Learned and utilized inventory management systems for tracking supplies.
Collaborated with colleagues to improve process documentation accuracy.
Maintained organized workspaces to promote safety and efficiency.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Provided feedback on workflow improvements to enhance team performance.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.