Dedicated and organized administrative professional with a strong background in marketing support, specifically in managing the needs of medical representatives. Proven ability to handle diverse administrative tasks, coordinate communication, and facilitate smooth operations within a dynamic marketing environment. Possesses excellent interpersonal skills, attention to detail, and a commitment to enhancing team efficiency.
· Maintain a system for recording the attendance of medical representatives from Metro Manila, Luzon and VisMin and ensure accurate and timely entry of attendance data to be submitted to the HR department every cutoff for payroll processing.
· Monitor the daily coverage reports submitted by the field representatives.
· Establish, verify and follow procedures for the submission of reimbursement requests and coordinated reimbursement claims accurately and in a timely manner to accounting department.
· Handle requests for cash advances from medical representatives and marketing heads. Evaluate the need for cash advances and ensure compliance with company policies.
· Address various requests from medical representatives and marketing heads, such as leave applications, travel arrangements, and other administrative needs.
· Compile all necessary documents required for the accreditation process, such as business licenses, certifications, and other relevant paperwork and submit accreditation forms and applications to the appropriate regulatory bodies or hospital accreditation committees.
· Gather all required documentation for the specific medicine, such as Certificate of Product Registration, Certificate of Good Manufacturing Products, Certificate of Analysis, Price Quotation etc. and ensure that the documentation aligns with the hospital's inclusion requirements.
· Participate in bid preparation processes for healthcare institutions like MPHHI, The Medical City, and St. Luke's Medical Center.
· Collaborate with the sales and marketing teams to compile all required documents and information for the bidding process.
· Coordinate with the assigned personnel the hotel and airfare request of the medical representatives and address any special requests or accommodations.
· Assists in local conventions preparation and documentation for all approved doctor delegations requiring airfare, land transfer, and hotel accommodation.
· Collaborate with the assigned personnel to address any issues or concerns raised by medical representatives or attending doctors promptly.
· Assist if the company has an exhibition booth or presence, coordinate the logistics of setting up and staffing the booth.
· Ensure that marketing materials, displays, and promotional items are organized and ready.
· Assist in processing payments for local conventions and post grad courses. Ensure completeness of end-to-end payment processing.
· Assists in all marketing events working hand in hand with the field force, CME, and Product Manager.
· Gather sales and collection data from each branch, ensuring completeness and accuracy for the business planning review.
· Contacted clients from conventions or various medical associations. Sent Viber messages to all contacts regarding new products and deals. Replied to inquiries sent thru Viber and/or company's Facebook page. Coordinated with sales invoice encoders, warehouse staff. branch administrators for orders. stock transfers. deliveries and office pick-ups.
· Obtained payments information to process collection receipts and remittance reports.
· Collected documents from clients as audit requirements for new accounts. Sent statements of account to clients showing receivables from previous transactions.
· Coordinated with the Regulatory Department for copies of documents (certificate of product registration, medical device registration, certificate of good manufacturing practices, material safety data sheet, batch certificate analysis, etc.) requested by clients to be used for hospitals and medical centers requirements to be accredited as suppliers.
· Coordinate with other subsidiaries and sub-department (Endure Medical Equipments & In-vitro Diagnostics, Phil Pharmawealth, Inc., Botikang Pinoy Inc.) for inquiries received thru Facebook page and viber. Sent information regarding new & upcoming products with market demand and contact details of suppliers to Product Development Department.
Administrative Expertise: : Proficient in handling various administrative tasks, including calendar management, travel coordination, expense tracking, and document preparation