Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Ma. Fay Talusan

Quezon City

Summary

To secure a challenging position that utilizes my years of experience, while allowing me the opportunity to grow professionally.

Overview

11
11
years of professional experience

Work History

Senior Process Associate/Processing Specialist

Tata Consultancy Services Philippines
09.2021 - Current

BPO Company


  • Receiving and reviewing incoming invoices from Suppliers, ensuring they are accurate and properly authorized.
  • Entering invoice/s details into the company's accounting system to maintain up to date and improving productivity by targeting SLA
  • Coordinate approval process of invoices to internal team if necessary
  • Handling Accounts payable mailbox to establish and maintain positive relationship with the vendor by promptly answering their inquiries related to their invoices and payments or any issue's related to Accounts payable
  • Providing appropriate solutions and alternatives action,and follow up to ensure resolution
  • Handling Supplier ownership by reconciling Supplier accounts and to ensure that priority invoices are timely processed
  • Preparation of reports (BOE and EOD) report as well as Weekly Monthly report and Oracle hold notification Report
  • Resolving Oracle hold notification


Senior Analyst

HCL TECHNOLOGIES PHILIPPINES INC.
12.2019 - 09.2021

BPO Company


  • Handling Accounts payable mailbox by Responding to customer emails related to overall accounts payable queries
  • Manage large amount of emails by Identifying customers’ needs to achieve satisfaction.
  • Handle customer complaints by providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions ,follow up communication procedures based on the guidelines and policies
  • Providing accurate, valid and complete information by using the right methods/tools
  • Preparation of reports (BOE and EOD) report as well as Weekly Monthly report and Oracle hold notification Report
  • Resolving Oracle hold notification


Accounts Payable Associate

EGYP MOBILE COMMUNICATION CORP
12.2017 - 02.2019


  • Receiving and reviewing incoming invoices from vendors, ensuring they are accurate, properly authorized (supplier invoice and company expense.
  • Monitoring of due dates such rentals of store/branch, electricity and telephone bills
  • Monitoring of Supplier due date based on Supplier pay terms
  • Answering phone calls related to payments and Supplier payment follow up's
  • Daily preparation of check voucher and cheque
  • Check releasing schedule –coordinating with the supplier by releasing their cheque as instructed

Treasury Associate

BLIMS LIFESTYLE GROUP INC
04.2016 - 01.2017
  • Receiving and reviewing incoming invoices from vendors, ensuring they are accurate, properly authorized (supplier invoice and company expense.
  • Monitoring of due dates such rentals of store/branch, electricity and telephone bills
  • Monitoring of Supplier due date based on Supplier pay terms
  • Answering phone calls related to payments and Supplier payment follow up's
  • Daily preparation of check voucher and cheque and monthly reconciliation
  • Check releasing schedule –coordinating with the supplier by releasing their cheque as instructed

Treasury Staff

Santienz Philippines Inc.
01.2015 - 01.2016


  • Receiving and reviewing incoming invoices from vendors, ensuring they are accurate, properly authorized (supplier invoice and company expense.
  • Monitoring of due dates such rentals of store/branch, electricity and telephone bills
  • Monitoring of Supplier due date based on Supplier pay terms
  • Answering phone calls related to payments and Supplier payment follow up's
  • Daily preparation of check voucher and cheque
  • Check releasing schedule –coordinating with the supplier by releasing their cheque as instructed

Education

Bachelor of Science - Entrepreneurship

Quezon City Polytechnic University
01.2014

Secondary Education - undefined

Our Lady of Fatima Academy
01.2007

Primary Education - undefined

Pinahan Elementary School
01.2003

Skills

  • Windows applications
  • Oracle Business Suite expertise
  • Dart system
  • Cognix email management
  • Zendesk customer communication management
  • Power BI
  • Vendor management system

Personal Information

  • Age: 34
  • Date of Birth: July 31, 1991
  • Gender: Female
  • Marital Status: Single

References

  • Ms. Ma. Cristina M. Ochavillo, Tata Consultancy Services Philippines, Manager, #0966-1680-842
  • Ms. Darlene Loresca, Tata Consultancy Services Philippines, Team Lead, #0917-8780-593

Timeline

Senior Process Associate/Processing Specialist

Tata Consultancy Services Philippines
09.2021 - Current

Senior Analyst

HCL TECHNOLOGIES PHILIPPINES INC.
12.2019 - 09.2021

Accounts Payable Associate

EGYP MOBILE COMMUNICATION CORP
12.2017 - 02.2019

Treasury Associate

BLIMS LIFESTYLE GROUP INC
04.2016 - 01.2017

Treasury Staff

Santienz Philippines Inc.
01.2015 - 01.2016

Secondary Education - undefined

Our Lady of Fatima Academy

Primary Education - undefined

Pinahan Elementary School

Bachelor of Science - Entrepreneurship

Quezon City Polytechnic University
Ma. Fay Talusan