Ma Farah Siason
Tagbilaran, Bohol,BOH
Summary
Looking to transition to new role, leveraging skills developed in high-paced sales environment. Demonstrates expertise in team leadership and market strategy, with focus on driving results. Seeking to bring these transferable skills to new, dynamic field.
Overview
3
3
years of professional experience
Work History
Senior Sales Manager
Wheelzy
01.2024 - Current
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Making sure the seller met their needs and be able to assure them that our company is the best place for them to do business.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to improve sales.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Email/Hybrid Support
Task Us
03.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Email Support Representative
Ibex
07.2022 - 01.2023
- Managed a high volume of emails daily, prioritizing tasks to maintain productivity and efficiency.
- Provided exceptional service under tight deadlines during peak periods, maintaining composure while managing a high workload efficiently.
- Streamlined response times for efficient email support, improving overall customer experience.
- Built trusting relationships with clients through open and honest communication.
Education
Bachelor of Science - Psychology
Southwestern University
Cebu City, Province Of Cebu, Philippines03-2010
Associate of Arts - Web Design
Informatics
Bohol08-2004
Skills
- Sales coaching
- Appointment setting
- social media manager
- video editing
- vlogging
- organizing task
- email management
- content creation and writing
- journalism
- blogging
- song composition
Timeline
Senior Sales Manager
Wheelzy
01.2024 - Current
Email/Hybrid Support
Task Us
03.2023 - 01.2024
Email Support Representative
Ibex
07.2022 - 01.2023
Bachelor of Science - Psychology
Southwestern University
Associate of Arts - Web Design
Informatics
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