Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Mae Joy Divinagracia

Mae Joy Divinagracia

Sales & Marketing
Mandaue City, Province Of Cebu,CEB

Summary

Accomplished Banquet Supervisor and Sales & Marketing Coordinator, excelling in guest relations and corporate event coordination. Spearheaded successful marketing campaigns, boosting sales revenue and enhancing guest satisfaction. Proven track record in staff management and event management, fostering teamwork and productivity. Achieved consistent sales targets, demonstrating exceptional negotiation skills and a commitment to excellence.

Personable and organized with knack for creating seamless and memorable events. Possesses solid understanding of event planning and coordination, alongside strong communication and team leadership skills. Aims to elevate guest experiences through exceptional service and meticulous attention to detail.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Banquet Supervisor

01.2020 - Current
  • Directed and managed banquet functions for [60-600]-person event.
  • Contributed to marketing efforts by showcasing successful events via social media platforms or other promotional avenues.
  • Proactively identified potential challenges within the planning process for upcoming events, implementing solutions before issues arose.
  • Implemented strategies to increase employee morale, leading to improved teamwork and productivity within the department.
  • Enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.
  • Fostered a positive work environment through effective conflict resolution among team members when necessary.

Sales & Marketing Coordinator

01.2016 - Current
  • Achieved customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
  • Boosted sales revenue by developing and implementing targeted marketing campaigns.
  • Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
  • Monitored daily sales performance and provided feedback to each team member.

Education

Bachelor of Science - Nursing

University of Cebu-Banilad Campus
Mandaue City, Province Of Cebu, Philippines
04.2001 -

High School Diploma -

Mandaue City Comprehensive National High School
Mandaue City, Province Of Cebu, Philippines
04.2001 -

Skills

Banquet operations

Timeline

Banquet Supervisor

01.2020 - Current

Sales & Marketing Coordinator

01.2016 - Current

Bachelor of Science - Nursing

University of Cebu-Banilad Campus
04.2001 -

High School Diploma -

Mandaue City Comprehensive National High School
04.2001 -
Mae Joy DivinagraciaSales & Marketing