Summary
Work History
Education
Skills
Timeline
AssistantManager
MAE ANN DELOS SANTOS

MAE ANN DELOS SANTOS

Administration
Minglanilla, Province Of Cebu

Summary

Experienced virtual assistant with a strong background in managing administrative tasks. Possesses excellent communication, time management, and problem-solving skills. Committed to delivering high-quality work that exceeds expectations. Well-versed in general administrative duties and has a proven track record of achieving results through targeted initiatives. Skilled in implementing effective strategies to enhance operational efficiency and support team objectives. A dedicated professional ready to bring extensive expertise and a results-oriented approach to a Specialist role.

Work History

Admin Specialist

Handelot Fzc
02.2022 - 02.2025
  • Administrative duties, scheduling, correspondence management, and more, all executed from a remote location
  • Managing tasks, communications, and various administrative responsibilities
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Followed all company policies and procedures to deliver quality work.

Sales Supervisor

Minamoto Kitchoan
01.2019 - 11.2021
  • Perform some tasks of a manager, such as purchasing, accounting and budgeting
  • Manage website design, content, and SEO Marketing, Branding and Logo Design
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.

Sales Representative

Kitchen Shop Malaysia
01.2017 - 01.2019
  • Identifying a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish
  • Comply with inventory control procedures; Suggest ways to improve sales.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Associate of Science - Business Administration

University of Cebu
Cebu City
06.2006 - 06.2008

Skills

Proficiency in relevant software and tools

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Timeline

Admin Specialist

Handelot Fzc
02.2022 - 02.2025

Sales Supervisor

Minamoto Kitchoan
01.2019 - 11.2021

Sales Representative

Kitchen Shop Malaysia
01.2017 - 01.2019

Associate of Science - Business Administration

University of Cebu
06.2006 - 06.2008
MAE ANN DELOS SANTOSAdministration