Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative
MAE ANN APLACADOR

MAE ANN APLACADOR

Bacoor

Summary

Receptionist who is enthusiastic and affable and has experience giving clients and internal staff administrative support. Updating necessary paperwork, filling out charts, and notifying nurses and doctors of patient arrivals all helped to maintain an organized environment. All calls and calls from the reception area were answered. A data entry task that was efficiently completed and paid close attention to detail.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Social Work Student Intern

SAGIP Muntinlupa (Saklolo at Gabay ng Ina at Pamilya
Muntinlupa City
11.2016 - 02.2017

CASEWORK

  • Conducted Intake interview with the Client
  • Documentation (Recording/Reflections, Progress Reports, Summary Report Case Abstract, Etc.)
  • Implementation of Helping Plans
  • Preparation of Social Work Case Study Report
  • Fieldwork activities (Home Visit, School Visit, Hospital, Agency Visit, Etc.)
  • Case Assessment
  • Practice Referral System
  • Case Termination

GROUPWORK

  • Identification of Group Members
  • Group formation
  • Preparation of Individual Case Study and Group Profile
  • Implementation of Group Work Activities
  • Implementation of Groupwork Helping Plans
  • Groupwork Assessment
  • Groupwork Termination

Social Work Student Intern

SACOP Pampanga (SOCIAL ACTION CENTER OF PAMPANGA)
Pampanga
04.2017 - 05.2017

COMMUNITY ORGANIZING

  • Community Leaders Preparation of Community Profile
  • Facilitated General Assemblies and Meetings
  • Capability building activities
  • Networking
  • Resource Mobilization Activities
  • Preparation of Community Study
  • Community Assessment

COMMUNITY ORGANIZER

University of the Philippines – Community Health and Development Program
Indang, Cavite
10.2017 - 01.2019
  • Worked in the Municipality of Indang, Cavite Philippines as Community Organizer.
  • Participated in various barangay activities in the morning and afternoon.
  • Participated in the 5-7 pm Staff house meeting every Saturday with the co-Community Organizer, Interns Doctors, Resident Doctors and Liason Officers.
  • Assisting the Nurses and Doctors on taking blood pressure and blood sugar with the patients.
  • Coordinating with the Mayor of Indang, Barangay Officials, Barangay Health worker, and Municipal Rural Health Unit Doctors and Nurses regarding the Cavite-AMIGA-UP Community-Based Partnership Program.

CUSTOMER SERVICE REPRESENTATIVE

SHEIN Service Philippines Limited Corporation
Pasay City, Manila
09.2019 - 03.2023
  • Helped the company in the business by developing strong relationships with the Company's client and customers
  • Required to answer customer question, helped resolved problems, process refunds, and make suggestions regarding the purchase of additional products and services
  • Worked eight (8) hours of work per day for five (5) days a week, or a total of (40) hours a week, excluding one (1) hour daily meal-time break
  • Assisted customers through live chat and ticket (email).
  • Increased overall productivity by working to understand professional goals of team members.
  • Been a support of different departments due to high demand like India, Canada, United States, United Kingdom and Chile.

ADMINISTRATIVE AIDE

General Emilio Aguinaldo Memorial Hospital - Korea Philippines Friendship Health and Project
Trece Martires City, Cavite
02.2019 - 05.2019
  • Greet patients with a bright attitude and interview them regarding their concerns.
  • Helping patients make appointments with the nurse or doctor.
  • Maintained accurate patient records.
  • Helped with an office's daily clerical and logistical needs.

Education

Bachelor of Science - Social Work

The Philippine Women’s University
Taft Avenue, Manila
06.2014 - 07.2017

Skills

Professional attitude and appearanceundefined

Additional Information

  • email: aplacador.maeann@gmail.com
  • Whatsapp +639750565819
  • Telegram @MaeAnnAplacador

Timeline

CUSTOMER SERVICE REPRESENTATIVE

SHEIN Service Philippines Limited Corporation
09.2019 - 03.2023

ADMINISTRATIVE AIDE

General Emilio Aguinaldo Memorial Hospital - Korea Philippines Friendship Health and Project
02.2019 - 05.2019

COMMUNITY ORGANIZER

University of the Philippines – Community Health and Development Program
10.2017 - 01.2019

Social Work Student Intern

SACOP Pampanga (SOCIAL ACTION CENTER OF PAMPANGA)
04.2017 - 05.2017

Social Work Student Intern

SAGIP Muntinlupa (Saklolo at Gabay ng Ina at Pamilya
11.2016 - 02.2017

Bachelor of Science - Social Work

The Philippine Women’s University
06.2014 - 07.2017
MAE ANN APLACADOR