MAE TOCMO
SUPERVISOR
Davao City, Province Of Davao Del Sur
Summary
Results-driven Supervisor experienced in team development and customer service. Delivered operational efficiency through targeted training programs that enhanced staff competency and compliance. Focused on fostering a collaborative environment that streamlines workflows and improves service quality.
Overview
14
14
years of professional experience
Work History
Supervisor
Light Microfinance Inc.
Davao City, Province Of Davao Del Sur, Philippines
07.2016 - Current
- Oversaw daily operations, ensuring compliance with regulatory standards and company policies.
- Implemented training programs that increased staff competency and service quality.
- Mentored team members, fostering professional development and enhancing performance.
- Streamlined workflow processes, improving efficiency and reducing turnaround times.
Nursing Aide
Ernesto Guadalupe Community Hospital
Davao City, Province Of Davao Del Sur, Philippines
01.2016 - 04.2016
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs, documenting changes to inform care team of patient status.
- Assisted nursing staff with medical procedures, adhering to infection control protocols.
- Supported patients with personal hygiene and mobility, enhancing overall quality of care.
Accounts Officer
Lifebank Foundation Inc.
Davao City, Province Of Davao Del Sur, Philippines
07.2012 - 09.2015
- Analyzed performance data to identify trends and inform strategic decisions.
- Implemented process improvements to increase efficiency across departments.
- Oversaw daily operations, ensuring compliance with policies and procedures.
- Mentored team members, enhancing skills and promoting professional development.
Education
No Degree - Computer And Information Systems
Davao Oriental State College of Science And Technology
Dav 04.2001 -
No Degree - CareGiver
Saint Augustine School of Nursing
Davao City, Province Of Davao Del Sur, Philippines 04.2001 -
Skills
Operational oversight
Staff management
Training and mentoring
Decision-making
Results driven
Attention to detail
Customer service
Employee motivation
Timeline
Supervisor
Light Microfinance Inc.
07.2016 - Current
Nursing Aide
Ernesto Guadalupe Community Hospital
01.2016 - 04.2016
Accounts Officer
Lifebank Foundation Inc.
07.2012 - 09.2015
No Degree - CareGiver
Saint Augustine School of Nursing
04.2001 -
No Degree - Computer And Information Systems
Davao Oriental State College of Science And Technology
04.2001 -