MAE TOCMO
SUPERVISOR
Davao City, Province Of Davao Del Sur
Summary
Results-driven Supervisor experienced in team development and customer service. Delivered operational efficiency through targeted training programs that enhanced staff competency and compliance. Focused on fostering a collaborative environment that streamlines workflows and improves service quality.
Overview
14
14
years of professional experience
Work History
Supervisor
Light Microfinance Inc.
07.2016 - Current
- Oversaw daily operations, ensuring compliance with regulatory standards and company policies.
- Implemented training programs that increased staff competency and service quality.
- Mentored team members, fostering professional development and enhancing performance.
- Streamlined workflow processes, improving efficiency and reducing turnaround times.
Nursing Aide
Ernesto Guadalupe Community Hospital
01.2016 - 04.2016
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs, documenting changes to inform care team of patient status.
- Assisted nursing staff with medical procedures, adhering to infection control protocols.
- Supported patients with personal hygiene and mobility, enhancing overall quality of care.
Accounts Officer
Lifebank Foundation Inc.
07.2012 - 09.2015
- Analyzed performance data to identify trends and inform strategic decisions.
- Implemented process improvements to increase efficiency across departments.
- Oversaw daily operations, ensuring compliance with policies and procedures.
- Mentored team members, enhancing skills and promoting professional development.
Education
No Degree - Computer And Information Systems
Davao Oriental State College of Science And Technology
Dav 04.2001 -
No Degree - CareGiver
Saint Augustine School of Nursing
Davao City, Province Of Davao Del Sur, Philippines 04.2001 -
Skills
Operational oversight
Staff management
Training and mentoring
Decision-making
Results driven
Attention to detail
Customer service
Employee motivation
Timeline
Supervisor
Light Microfinance Inc.
07.2016 - Current
Nursing Aide
Ernesto Guadalupe Community Hospital
01.2016 - 04.2016
Accounts Officer
Lifebank Foundation Inc.
07.2012 - 09.2015
No Degree - CareGiver
Saint Augustine School of Nursing
04.2001 -
No Degree - Computer And Information Systems
Davao Oriental State College of Science And Technology
04.2001 -