MAE ANN COLLADO

I am a results-driven Customer Service Representative with over 2 years of experience managing inbound and outbound calls to assist customers in placing orders, tracking shipments, and processing returns or exchanges, as well as effectively managing their accounts, resolving technical concerns, and processing payments. Consistently recognized among the top performers, I excel at building strong client relationships and delivering tailored solutions that enhance customer satisfaction and loyalty. My expertise in product knowledge and strategic selling has contributed to significant revenue growth and repeat business. With a proven ability to communicate effectively and negotiate solutions, I am dedicated to providing exceptional service and supporting the overall success of my team.