Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Madeline  Epiz

Madeline Epiz

Maasin

Summary

Dynamic professional with a proven track record at EUPI, excelling in data analysis and customer relationship management. Successfully enhanced project workflows and developed impactful training materials, driving operational efficiency. Adept at market research and effective communication, fostering strong client relationships while identifying key financial trends for strategic improvements.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Associate

EUPI
Maasin City
10.2011 - Current
  • Collaborated with cross-functional teams to enhance project workflows.
  • Analyzed market trends to inform strategic planning initiatives.
  • Developed training materials for new staff onboarding processes.
  • Managed scheduling of client meetings and team discussions effectively.
  • Researched industry best practices to improve operational efficiency.
  • Streamlined documentation processes for better information accessibility.
  • Built relationships with customers by providing friendly customer service.
  • Provided customer service support for inquiries, complaints, and returns.
  • Performed cash register functions accurately and efficiently.
  • Analyzed financial data to identify trends and areas for improvement.
  • Developed and maintained relationships with clients and vendors.
  • Processed payments using point-of-sale systems.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

Bachelor of Science - Office Administration

Saint Joseph College
Maasin City
06.2007 - 03.2011

Skills

  • Data analysis
  • Process documentation
  • Training development
  • Financial analysis
  • Customer relationship management
  • Market research
  • Operational efficiency
  • Effective communication
  • Problem solving
  • Time management

Languages

English
First Language
English
Advanced (C1)
C1

Timeline

Associate

EUPI
10.2011 - Current

Bachelor of Science - Office Administration

Saint Joseph College
06.2007 - 03.2011
Madeline Epiz