Summary
Overview
Work History
Education
Skills
Timeline
Generic
MADELINE CALVADORES

MADELINE CALVADORES

Meycauayan

Summary

Seeking a responsible and challenging position in a growth-oriented, progressive institution where my experience and skills can significantly contribute to the organization’s overall success while providing opportunities for my career advancement.

Overview

14
14
years of professional experience

Work History

Onboarding Specialist

ReadyOn
08.2023 - 09.2024
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Put together employee files and collected required digital or physical information to meet requirements.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.

Events Specialist

CREATIVEIMPACT INC.
01.2016 - 02.2023
  • Conducts site evaluations and cost estimates to coordinate the movement of materials and personnel.
  • Led negotiations with vendors and subcontractors to secure favorable contracts and maintain budget compliance.

Senior Recruiter Level 2

PSG GLOBAL SOLUTIONS
01.2012 - 12.2015
  • Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements
  • Documents these interviews, sets up interviews between candidates and hiring managers
  • Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
  • Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
  • Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
  • Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.

Customer Service Representative

Concentrix Philippines / Dish Network
01.2011 - 11.2012
  • Attends to customers inquiries and concerns about their subscription
  • Handles customers' billing, tech concerns, & at the same time up-selling new channels
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

HOTEL AND RESTAURANT - MANAGEMENT

San Sebastian College Recolleto
Recto Ave, Quiapo, Manila, 1001 Metro Manila
01.2010

SECONDARY SCHOOL -

St. Benedict School of Novaliches
1037 Congressional Rd Ext, Caloocan
01.2008

Skills

  • Strong Customer Relationship Management
  • Effective Problem-Solving Skills
  • Proficient in Microsoft 365
  • Experienced with Project Management Tools
  • Excellent Communication Skills
  • Basic Boolean Search

Timeline

Onboarding Specialist

ReadyOn
08.2023 - 09.2024

Events Specialist

CREATIVEIMPACT INC.
01.2016 - 02.2023

Senior Recruiter Level 2

PSG GLOBAL SOLUTIONS
01.2012 - 12.2015

Customer Service Representative

Concentrix Philippines / Dish Network
01.2011 - 11.2012

HOTEL AND RESTAURANT - MANAGEMENT

San Sebastian College Recolleto

SECONDARY SCHOOL -

St. Benedict School of Novaliches

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MADELINE CALVADORES