Madeleine Felarca

*Lead overall business growth strategies across assigned territories thru recruitment, activation, and retention of sales representatives

*Manage and coach Sales Leaders to achieve sales targets and KPIs by analyzing sales performance and implement data-driven action plans

*Strengthen partnerships and engagement with key stakeholders

*Enhanced product knowledge for sales teams through hands-on demonstrations and workshops.

* Conduct field coaching and mentoring for Sales Leaders and representatives

*Developed training modules to improve selling skills and product knowledge

*Monitored performance and recommended improvement strategies

*Facilitates seminars, trainings and product knowledge to business partners and co-employees.
*Responsible in checking level of understanding of participants after every training conducted
*In-charge of the development and promotion of dealers by motivating them to increase sales and recruitment thru effective training
*Responsible for customer-oriented services
*In-charge in planning, organizing, and hosting branch activities, product launching, and other programs required by the company.
*Create effective techniques and strategies to generate and increase sales to hit branch target every month.
*Conducts field work and deals with different levels of prospect business partners to be part of the business.
*Supervise over-all operation and performance of every staff in a branch.

*Facilitates trainings related to company policies and procedures, customer service, retail selling, inventory and physical count to company hired employees (rank and file level up, supervisory, managerial and executive level), agency, and outright personnel.

*Responsible for administering employment examination to screened applicants as well as checking, scoring, and plotting of test results.

*Schedules initial interview for applicants who passed the exams.
*Evaluates/interprets Psychological exams of applicants assessed for Supervisory and Managerial positions.
*Responsible for safekeeping of all testing materials with confidentiality.

*Conducts basic orientation related to company policies and procedures, customer service and facilitates store tour with both Direct employees and agency personnel who passed the hiring requirements.

*Responsible for administering employment examinations to screened applicants as well as checking and scoring of test results.

*Conducts initial interview (for Direct Hires) and coordinates final interview with the Store Manager.
*In-charge in conducting initial interview to Merchandisers send by agencies or companies and assessment whether for renewal or not.

• Perform other HR-matters such as payroll when needed.