Hi, I’m
Madel RODRIGUEZ
Muntinlupa city
Summary
Dynamic professional with extensive experience as an Admin Secretary at Purechem Technology Industries INC, excelling in office administration and customer service. Proven track record in enhancing operational efficiency and maintaining confidentiality. Adept at schedule management and document preparation, fostering strong relationships and delivering exceptional support to executives and clients alike.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
16
years of professional experience
Work History
Purechem Technology Industries INC
Admin Secretary
12.2023 - Current
Job overview
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
Choychay Water Refilling Station
Small Business Owner
03.2017 - 01.2022
Job overview
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
Dominique Dwor-Frecaut
Family Nanny
05.2009 - 09.2012
Job overview
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Education
Lorma College San Fernando, Province Of Pampanga, Philippines
Bachelor of Science in Nursing from Nursing
03-2006
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Sales support
- Document preparation
- Schedule management
- Payroll processing
- Payroll administration
- Database administration
- Appointment coordination
- Payment posting
- Inventory purchasing
- Expense tracking
cooking
i can cook western,filipino food,some chinese foods and willing to learn more
Timeline
Admin Secretary
Purechem Technology Industries INC
12.2023 - Current
Small Business Owner
Choychay Water Refilling Station
03.2017 - 01.2022
Family Nanny
Dominique Dwor-Frecaut
05.2009 - 09.2012
Lorma College
Bachelor of Science in Nursing from Nursing
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