Summary
Work History
Education
Skills
Timeline
AssistantManager
Ma. Dannieca  Nojeda

Ma. Dannieca Nojeda

Quezon CIty

Summary

Fresh graduate with Bachelors Degree in Tourism Management. I have various trainings in an airline training academy and an amadeus passer with certificates. I am passionate in helping other people and works well with customer concerns and has strong interpersonal and communication skills. Looking for a position as a Passenger Ground Service Crew or any position in Tourism and Hospitality management.

Work History

Travel Consultant Training

OMNi Aviation
Quezon City
09.2022 - 11.2022
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travelers.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Passenger Ground Services Training

OMNI Aviation
Quezon City
05.2022 - 07.2022
  • Carried out day-to-day duties accurately and efficiently.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with customers to understand needs and provide excellent service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Education

Bachelor of Science - Tourism Management

National University
Quezon City, Philippines
06.2022 - 10.2022

Skills

Interpersonal Skills

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Timeline

Travel Consultant Training

OMNi Aviation
09.2022 - 11.2022

Bachelor of Science - Tourism Management

National University
06.2022 - 10.2022

Passenger Ground Services Training

OMNI Aviation
05.2022 - 07.2022
Ma. Dannieca Nojeda