Ma. Cristy Lorana
Criminal Justice Education (Undergraduate)
Iloilo City, Province Of Iloilo,ILI
Summary
Reliable waitress with experience in friendly table service, accurate order taking, POS payments, and guest support. Known for strong multitasking, attention to detail, and teamwork in busy dining settings. One thing that i had always instill in my mind is "The customers are always right" to avoid conflict at work.
Early-career waitress with hands-on experience in customer service, order taking, and payment processing. Skilled in keeping service smooth by communicating with kitchen staff, resolving order issues, and supporting teammates during busy shifts.
Overview
3
3
years of professional experience
Work History
Waitress
Alfonso Adventure Park
03.2024 - Current
- Delivered friendly table service for guests, ensuring accurate orders and timely food delivery.
- Processed payments through POS systems, balancing cash drawers and receipts accurately.
- Communicated menu items, specials, and ingredient details to support guest decisions.
- Coordinated with kitchen staff to resolve order issues and maintain smooth service flow.
- Maintained clean, organized dining areas, following sanitation and safety standards.
- Assisted team members during busy periods to improve service speed and guest satisfaction.
Education
High School Diploma -
Panuran National High School
Iloilo City, Province Of Iloilo, Philippines 04.2001 -
Skills
Customer service
Strong multitasking
Customer engagement
Team collaboration
Order taking
Sanitation practices
Attention to detail
Safe food handling
Decision-making
Timeline
Waitress
Alfonso Adventure Park
03.2024 - Current
High School Diploma -
Panuran National High School
04.2001 -