Ma Cristina Mae Columna
Caloocan City, Metro Manila
Summary
Adept in office administration and time management, enhanced office efficiency by streamlining operations. Demonstrated expertise in maintaining confidentiality and fostering client relationships, showcasing advanced multitasking and honest dependability. Achieved significant improvements in productivity and communication processes.
Overview
15
15
years of professional experience
Work History
Executive Secretary
Bibendi Industrial Sales Corp.
02.2016 - Current
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Strengthened relationships with clients through attentive service and prompt issue resolution.
- Coordinated travel arrangements and bookings for executive staff.
- Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
- Maintained strict confidentiality of sensitive information, safeguarding company and client data.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Administrative Assistant
Pinnacle Financial Advisors
09.2009 - 02.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
No Degree - Information Technology
STI COLLEGE CUBAO
Cubao11-2007
Skills
- Time management expertise
- Advanced multitasking
- File management
- Document proofreading
- Travel coordination
- Office administration
- Office recordkeeping
- Honest and dependable
- Decision-making
- Invoice preparation
Timeline
Executive Secretary
Bibendi Industrial Sales Corp.
02.2016 - Current
Administrative Assistant
Pinnacle Financial Advisors
09.2009 - 02.2016
No Degree - Information Technology
STI COLLEGE CUBAO
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