Ma. Corsini Vale
Cebu City
Summary
Experienced Customer Service Representative with 2 years of experience seeking a secure position in a reputable facility. Eager to further develop and utilize extensive expertise in providing exceptional service. Aims to contribute organizational skills and past experiences to contribute to the success of the organization.
Overview
9
9
years of professional experience
Work History
Transportation Vertical Specialist
Azpired Inc.
11.2022 - 12.2024
- Entering database computer system and maintaining database accuracy.
- Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
- Scheduling and Dispatching vehicles to customer needs.
- Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
- Collaborate with team members and other departments to ensure consistent and effective customer support
- Monitoring vehicle activity responding to urgent request.
- Addressing and resolving customer complaints quickly and effectively.
- Works with minimal supervision, task oriented.
Learning Support Aid
Canangcaan Integrated High School
09.2021 - 11.2021
- Facilitated small group instruction, enabling more focused attention on specific skills or concepts needing reinforcement.
- Participated in ongoing professional development opportunities to stay current on best practices for serving diverse student populations.
- Developed engaging instructional materials that catered to diverse learning styles, resulting in enhanced understanding across the board.
- Served as a liaison between teachers, parents, and outside professionals to ensure seamless coordination of services for students requiring additional support.
Food and Beverage- Receptionist
Henann Resort Bohol
03.2019 - 06.2019
Food and Beverage Attendant/ Banquet Server
Waterfront Cebu City Hotel & Casino
07.2015 - 12.2017
Education
Bachelor of Science - Major in Food Technology
Bohol Island State University
Balilihan, Bohol, Philippines04-2015
Skills
- Flexibility
- Adaptability
- Attention to Details
- Communication
- Empathy
- Strong Problem Solving Skills
- Results-Oriented
- Dedication to work
- Help Desk Support
- Chat Support
- Data Entry
Additional Information
Jenawin Mendez Team Leader 09075514368
Kent John Presbiro Team Leader 09924029682
Spencer Salazar Account Trainor 09458204567
Timeline
Transportation Vertical Specialist
Azpired Inc.
11.2022 - 12.2024
Learning Support Aid
Canangcaan Integrated High School
09.2021 - 11.2021
Food and Beverage- Receptionist
Henann Resort Bohol
03.2019 - 06.2019
Food and Beverage Attendant/ Banquet Server
Waterfront Cebu City Hotel & Casino
07.2015 - 12.2017
Bachelor of Science - Major in Food Technology
Bohol Island State University
Similar Profiles
ROSE KRISTINE C. OCAÑAROSE KRISTINE C. OCAÑA
Operations Manager at Ocaña Trading CorporationOperations Manager at Ocaña Trading Corporation
Markjun CañoMarkjun Caño
Aircon Technician and HVAC at MC DonalsAircon Technician and HVAC at MC Donals
Jennifer HaincadtoJennifer Haincadto
Head Housekeeper at Managed CleanlinessHead Housekeeper at Managed Cleanliness