Ma. Clarissa M. Curitana
Quezon City
Summary
Quality Assurance professional with strong background in accuracy, process integrity and compliance. Been handling Underwriting tasks for six years and with almost 10 years expertise on Insurance. Equipped with analytical skills, attention to detail, and commitment to continuous improvement. Proven expertise in data preparation and analysis, and ensuring compliance. Strong communicator focused on results. Skilled in building strong relationships and delivering measurable outcomes in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Quality Assurance Specialist/Trainer
MANULIFE DATA SERVICES, INC
09.2022 - Current
- Do quality check for the rates and data preparation
- Train new hires for the Underwriting Support Team
Underwriting Analyst
MANULIFE DATA SERVICES, INC
04.2021 - 08.2022
- Responsible for the preparation and review of data for the analysis of the Underwriters
- Prepares the allocation of sold rates
Underwriting Support Analyst
MANULIFE DATA SERVICES, INC
03.2019 - 04.2021
- Requests and prepares all the data required from the client in preparation for the data analysis
- Reviews and codes the sold rates provided
Premium Associate
MANULIFE DATA SERVICES, INC
12.2015 - 02.2019
- Allocation of client's premium payments
- Assists client on their billing and policy concerns
Technical Support Representative
Convergys Corporation
11.2013 - 07.2015
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
Education
Bachelor of Science - Business Administration Major in Financial Management
University of the East
Skills
- Team Leadership
- Effective Communication
- Proficient in Microsoft Office applications
- Performs office tasks efficiently
- Analytical thinking
- Decision-making
- Quality improvements
- Data analysis
- Detail-oriented
- Quality assurance
Certification
I hereby certify that all that information written above is true to the best of my knowledge and belief.
Applicant
Ma. Clarissa M. Curitana
Timeline
Quality Assurance Specialist/Trainer
MANULIFE DATA SERVICES, INC
09.2022 - Current
Underwriting Analyst
MANULIFE DATA SERVICES, INC
04.2021 - 08.2022
Underwriting Support Analyst
MANULIFE DATA SERVICES, INC
03.2019 - 04.2021
Premium Associate
MANULIFE DATA SERVICES, INC
12.2015 - 02.2019
Technical Support Representative
Convergys Corporation
11.2013 - 07.2015
Bachelor of Science - Business Administration Major in Financial Management
University of the East
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