MA. CHRISTINA CONTRERAS
Zambales,ZMB
Summary
Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs. Highly driven, results-oriented, with more than 24 years experience in customer service satisfaction on various banking services and products.
Overview
24
24
years of professional experience
Work History
Assistant Branch Manager
Bank Of The Philippine Islands
03.1988 - 07.2012
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
Education
Bachelor of Science - Commerce Major in Economics
University of Sto. Tomas
Espana, Manila05.1987
Skills
- Banking
- Operations Management
- Business Development
- Team Development
Timeline
Assistant Branch Manager
Bank Of The Philippine Islands
03.1988 - 07.2012
Bachelor of Science - Commerce Major in Economics
University of Sto. Tomas
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