MA. CHRISANTI JUBILEE B. BOQUIREN
512 Solandra Bldg Magnolia Place Quezon City, Metro Manila
Summary
As results-driven Bachelor of Science in Business Administration in Entrepreneurial Management (BSBA) graduate with a strong background as a Marketing Associate. I aim for a competitive and fulfilling job where I can use my varied cultural experience, academic accomplishments, and language abilities to positively impact a vibrant and multicultural environment. Making significant contributions to the goals of the company while looking for possibilities for professional advancement.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work History
Marketing Associate
JAPAN REMIT FINANCE CO LTD
08.2023 - Current
- Produced captivating visual materials that connected with the intended consumers for print and digital advertising.
- Oversaw broad programs, guaranteeing prompt delivery of excellent promotional materials.
- Spoke with reputable Philippine banks to launch a fresh remittance marketing campaign.
- Reviewed campaign performance data to determine areas that requires development and plan for additional projects.
Advisor II
CONCENTRIX
11.2023 - 08.2024
- Increased customer satisfaction with competent customer support.
- Respond to the delivery person's inquiries concerning the groceries and food items for the pickup and delivery process.
- Effectively handling risk by keeping a close eye on client portfolios and promptly amending as applicable.
- Promptly responded to client queries via phone calls or emails in a timely way, showcasing excellent customer service.
Travel Expert
IGT SOLUTIONS
05.2023 - 11.2023
- Effectively managing the medical leave of absence requests of flight attendants, ground workers, and pilots at airports.
- Making sure all of the employees have the necessary valid documentation and modifying their schedule according to their preferred dates of absences.
- Managed several projects at once while paying close attention to timelines and specifications.
Operations CSR II
TELUS INTENATIONAL PHILIPPINES
01.2021 - 05.2022
- Responding to requests from cardholders about their transactions and helping them dispute the ones that they did not authorize.
- Demonstrated understanding and the ability to listen intently, which increased client satisfaction and encouraged return business.
- Verifying the government benefits and tax refunds that cardholders typically receive at the time of issuing.
- Established strong bonds with clients by getting to know their wants and needs and building solid relationships with them.
Education
Bachelor of Science - Business Administration in Entrepreneurial Mngt
FAR EASTERN UNIVERSITY
Manila, Metro Manila, Philippines 08.2018 - 07.2022
Junior And Senior High School -
Quezon City Science High School
Quezon City, Metro Manila, Philippines 06.2012 - 04.2018
Skills
Marketing Strategies
Professionalism and strong work ethic
Management Skills
Critical Thinking
Communication Skills
Leadership
Problem-Solving
Marketing Strategies
Timeline
Advisor II
CONCENTRIX
11.2023 - 08.2024
Marketing Associate
JAPAN REMIT FINANCE CO LTD
08.2023 - Current
Travel Expert
IGT SOLUTIONS
05.2023 - 11.2023
Operations CSR II
TELUS INTENATIONAL PHILIPPINES
01.2021 - 05.2022
Bachelor of Science - Business Administration in Entrepreneurial Mngt
FAR EASTERN UNIVERSITY
08.2018 - 07.2022
Junior And Senior High School -
Quezon City Science High School
06.2012 - 04.2018