MA. CARMINA LIPIO
BAGUIO CITY,Benguet
Summary
Dedicated Dining and Cashier adept at delivering exceptional customer service. Facilitates positive customer interactions, ensuring satisfaction and loyalty. Maintains clean and organised checkout areas, contributing to a welcoming dining environment.
Overview
2
2
years of professional experience
Work History
Dining and Cashier
Gerrys Grill
BAGUIO CITY, Benguet
11.2023 - 04.2026
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Maintained up-to-date knowledge of store products, promotions, and policies.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies.
- Worked closely with front-of-house staff to facilitate positive customer experiences.
Education
Caregiving
MMSDTC
Baguio City, BEN01-2023
Bachelor of Arts - Mass Communication
University of Baguio
Baguio City, BEN01-2017
Skills
- Customer service
- Cash handling
- Inventory management
- Customer assistance
- Problem solving
- Transaction processing
- Time management
- Positive interaction
- Positive attitude
- Multi-tasking
- Communication skills
- Cash management
- Cash counting
- Patience and composure
- Customer greeting
- Customer relations
- Cash and payment management
- Listening actively
- Customer engagement
- Cleaning and sanitising
- Service knowledge
- Team collaboration
- Product knowledge
- Teamwork
- Friendly demeanour
- Empathy towards customers
- Dining customer service
Timeline
Dining and Cashier
Gerrys Grill
11.2023 - 04.2026
Caregiving
MMSDTC
Bachelor of Arts - Mass Communication
University of Baguio