Ma. Bethanee Laurilla Medel
Secretary
San Juan Cainta
Summary
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Secretary
Rublou Incorporated
02.2012 - 05.2025
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained daily report documents, memos and invoices.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
Cashier / All Around Helper
Roberto’s Food House
07.2024 - 01.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
Collection Specialist
EasyPlus Lending Corp.
10.2022 - 02.2023
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Improved client relations by effectively managing collection calls and addressing customer concerns.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Maintained accurate records of customer accounts, payments and payment plans.
- Worked with customer to create debt repayment plan based on current financial condition.
Secretary / Finance
Rublou Inc.
10.2011 - 06.2020
Cashier / All Around Helper
Roberto’s Food House
05.2019 - 11.2019
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Improved store appearance and accessibility by systematically restocking shelves and ensuring clean, navigable aisles.
- Enhanced dining experience with prompt table service and attention to customer needs, leading to repeat business.
Lazada Subcontractor
EJAPKI General Services, Inc.
05.2018 - 02.2019
- Developed comprehensive project reports for stakeholders, providing insights into progress and challenges.
- Leveraged technology to enhance project management processes, increasing efficiency and reducing manual errors.
- Enhanced team morale and motivation through recognition of exceptional work and achievements.
- Secured permits and ensured compliance with local building codes during all phases of construction projects.
- Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
- Tracked attendance and submitted work logs every day.
- Maintaining a good customer service for the customers when delivering parcels.
- Ensuring the quality of deliveries all the times.
Education
High School Diploma -
Cainta Catholic College
Cainta, Rizal 04.2022 - 01.2023
Master's Vineyard Academy
Cainta, Rizal 04.2001 - 01.2006
Skills
Microsoft Office
Personal Information
- Age: 31
- Date of Birth: October 1, 1993
- Gender: Female
- Marital Status: Married
- Place of Birth: Jamindan,Capiz
Timeline
Cashier / All Around Helper
Roberto’s Food House
07.2024 - 01.2025
Collection Specialist
EasyPlus Lending Corp.
10.2022 - 02.2023
High School Diploma -
Cainta Catholic College
04.2022 - 01.2023
Cashier / All Around Helper
Roberto’s Food House
05.2019 - 11.2019
Lazada Subcontractor
EJAPKI General Services, Inc.
05.2018 - 02.2019
Secretary
Rublou Incorporated
02.2012 - 05.2025
Secretary / Finance
Rublou Inc.
10.2011 - 06.2020
Master's Vineyard Academy
04.2001 - 01.2006
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